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Dessert and Barista 

Dessert Finisher/Barista

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Legal Secretary, I have experience with answering phone calls, excellent customer service skills, attention to detail and Microsoft experience.

Graduated high school with a 3.8 GPA. Elevated to trainer position at Chick-fil-A, enhancing team performance through effective training. Received praise in each work-place for delivering superior customer service experiences.

I have been in the workforce since 2021 , and my most admirable qualities include: being professional, excellent customer service, a team player, and hard working. I have had years full of experience, learning, making connections and most importantly is keeping a smile on my face. I am reliable when it comes to working in a fast-paced environment and I do not fold under pressure; that is how things go downhill. I am a very knowledgeable barista and have great crafting and cleaning skills.

I am a diligent and personable professional with 10+ years of exceptional customer service experience and a proven track record of success across multiple industries. I am truly passionate about building genuine connections with customers and fostering community-focused environments. I bring 6 years of hands-on management experience, I believe in leading teams with empathy, efficiency, and fun! I am known and recognized for outstanding interpersonal skills, a positive attitude, and the ability to adapt quickly in new environments. A passionate and quick learner, continuously seeking opportunities for growth and improvement in every role.

Rosa Nguyen

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