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Dynamic and results-driven professional with a proven track record of rapid advancement in the hospitality industry, achieving the role of General Manager within one year of starting as a crew member. Demonstrated exceptional leadership and resilience during the challenges of the 2020 COVID pandemic, successfully stepping into the General Manager position following the previous manager's departure. Recognized for strong operational oversight and team management skills, consistently driving performance and enhancing customer satisfaction. Authorized to work in the U.S. for any employer, committed to excellence and passionate about fostering high-performing teams.

Passionate, effective multitasking supervisor with management training and a proven track record in housekeeping. Demonstrated ability to provide exceptional customer service, exhibit strong leadership skills, and pay meticulous attention to detail. Experienced in working with multiple brands, consistently delivering high standards and creating exemplary hotel experiences. Currently pursuing my second Management Course for Hilton. Authorized to work in the US for any employer.

With over twenty years of customer service experience, I have developed a strong foundation in providing exceptional support to clients. Additionally, ten years of office support experience have honed my administrative skills and attention to detail. I also have over ten years of data entry experience, ensuring accuracy and efficiency in handling large volumes of information. Furthermore, over three years in the healthcare industry have equipped me with a solid understanding of medical terminology and the ability to navigate complex systems. Lastly, over five years in a high-volume call center have sharpened my communication skills and taught me how to thrive in a fast-paced environment.

Dynamic and adaptable professional with a robust skill set and extensive knowledge gained through diverse experiences across multiple industries. Proven ability to rapidly learn and apply new concepts, showcasing versatility in various roles. Open to relocation and authorized to work in the U.S. for any employer, committed to making significant contributions in a new environment while embracing challenges and opportunities for growth. A proactive approach to problem-solving and collaboration ensures effective teamwork and successful project outcomes.

Sherry Lanning

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Barista

Assistant manager

Processing agent

Assistant Manager

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Barista

Assistant manager

Processing agent

Assistant Manager

Some college -

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