AR Specialist
Open To Work
ROSA RICHARDSON
TDI TECHNOLOGIES, INC
Reisterstown,MD
Work Preference
Job Search Status:
Open to work
Desired Job Title
Billing SpecialistAccounting ClerkAccounts Receivable ClerkData Entry ClerkContract Specialist
Work Type
Full TimePart TimeConsultingSeasonal Work
Location Preference
RemoteOn-SiteHybrid
Location:
Reisterstown, MD, USReisterstown, MDColumbia, MDBaltimore, MDCatonsville, MD
Open to relocation:
No
Minimum Desired Compensation
$80000/yr
Important To Me
Healthcare benefitsPaid time offWork-life balanceCompany CultureCareer advancementFlexible work hours401k match
1
Certification
15
Years of experience
Detail-oriented Billing & Contract Specialist with expertise in accounts receivable, accounts payable, payroll administration, and claims adjustment. Manages complex billing cycles, ensures contract compliance, reconciles financial discrepancies, and delivers timely payments. Analyzes data to enhance workflow efficiency and supports customer and vendor relations. Committed to leveraging extensive experience to contribute effectively within an organization.
Work History
ACCOUNT RECEIVABLE SPECIALIST
3 Months- Monitored accounts receivable aging to support timely collections and improved cash flow; managed $300,000 AR balance with 25% collection improvement.
- Resolved billing discrepancies through research, corrections, and invoice resubmissions, recovering $50k in payments within 61-91 DSO.
- Improved billing workflows by identifying process gaps and implementing efficiencies, saving 5 to 10 hours and reducing cycle time by 33%.
- Prepare and process customer invoices (Cost Plus, Time & Material, and FFP) in alignment with contract terms and funding.
- Monitor Customer payments through the bank and apply payments to customer accounts in Unanet.
- Submission of government invoices within the WAWF system
BILLING AND CONTRACTS SPECIALIST
5 Years 4 Months- Prepare monthly contract invoices, ensuring billing is complete, accurate, and compliant with client specifications. [30-40 monthly invoices/$450k processed].
- Process, vendor invoices and establish payments in Unanet, supporting accurate and timely accounts-payable processing. [30-40 invoices payments/around $12-20K per month AP invoices]
- Supported contract administration by tracking budgets, performance periods, modifications, and extensions, enabling project teams to maintain financial and contractual control. [53 contracts/$18-20 million portfolio managed]
- Prepare proposal and contract-submission documentation, helping ensure submissions were complete and compliant with solicitation requirements. [53 proposals/contracts supported]
- Develop SOPs covering invoices, billing, DBE certifications, AR, and AP, standardizing processes and improving consistency across financial operations. [22 SOPs created/updated]
- Support monthly project forecasting with Managing Principals, improving visibility into expected project revenue and financial performance. [15 projects/$8-10 million forecast]
- Support multi-state business registrations, helping maintain the company's authorization to conduct business as operations expanded. [12 states managed]
- Maintained DBE certifications and renewal documentation for 25 states.
CSP/OFFICE MANAGER
4 Years 2 Months- Oversaw operations during tax seasons, ensuring high levels of productivity and client satisfaction.
- Coordinate daily office scheduling and workflow during tax seasons, keeping appointments and client service activities on schedule while meeting company quality standards. (600-750: clients/appointments per season)
- Completed client close-out and payment procedures, resolving transactions and outstanding client needs prior to finalization. [ADD NUMBER: 600-750 transactions/clients per season]
BILLING SPECIALIST
2 Months- Processed fixed price and Time & Materials billings, maintaining monthly billing cycle for 10 clients generating $50k-$75k in revenue recognition.
- Manage billed and unbilled balances with a focus on DSO, supporting efforts to accelerate cash collection. [30% DSO improvement]
- Managed collections for client portfolio of 10 accounts, following up on outstanding balances totaling $75k to ensure timely payment..
- Perform invoice quality-control reviews, reducing billing errors before invoices reach clients. [10-15 invoices reviewed]
- Improved billing and unbilled processes, by implementing 5 process enhancements to increase consistency and efficiency across operations.
LEASE ADMIN EXCHANGE
3 Months- Investigated returned bank items and reconciled banking statements, resolving discrepancies to support accurate cash reporting for 5-10 transactions across 10 accounts monthly.
- Researched transactions across multiple TFS and third-party financial systems, enabling accurate resolution of complex account and payment issues involving six systems.
- Ensured smooth daily operations to maintain workflow efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
ACCOUNTS RECEIVABLE ANALYST
7 Years 7 Months- Manage collection activity for a major pharmaceutical wholesaler, supporting cash flow and reducing exposure to overdue receivables. [25 account/$35 million managed]
- Developed collection strategies to achieve a lower DSO from 90-121+ to 45 and improved past-due balances by 70%.
- Created comprehensive accounts receivable aging reports, maintaining a collection rate of 98% or better.
- Oversee lockbox payment application and account reconciliations, ensuring cash receipts were accurately reflected in customer accounts and month-end records. [20-25 monthly payment volume/$100-$200K]
- Analyze credit requests and process credit memos for price protection, chargebacks, returns, shortages, and overages, supporting accurate customer accounts and audit readiness. [10-15 monthly/$150-300K processed].
- Researched deductions and delinquent balances, resolving discrepancies to support timely collection of outstanding receivables valued at $50-100K monthly.
- Collaborate with cross-functional teams to review fees and resolve claims, accelerating issue resolution and supporting accurate customer balances. [100-200 monthly claims/$1,500K-$25K value resolved]
- Provide time-sensitive billing and collections support to clients and management, helping resolve account issues without disrupting financial operations. [48 hour response for minor issues and or 3-5 days response time/20-25 case volume]
Education
Bachelor of Science - Criminal Justice
- [Fall, 2017] - Dean's List
- [3.78] GPA
- Graduated cum laude
Associate Arts of Science - Criminal Justice
- [Fall, 2013] - Dean's List
- [Spring, 2013] - Dean's List
- [Fall, 2012] - Dean's List
- 3.78 GPA
- Graduated summa cum laude
Certificate of Technical Studies - Medical Billing
- Completed Medical Billing Course, received certificate.
- Final Grade: 95%
Skills
Billing & Collections
Accounts Receivable Systems
Compliance Monitoring
WAWF System
Financial Management Software
Enterprise Resource Planning
Project Accounting Software
QuickBooks
Data reporting
Process Improvement
Accounting
Policy compliance
Multi-Tasking
Customer support
Collaboration
Critical Thinking
Problem-Solver
Document Management
Microsoft Office
Legacy Systems Management
Certification
Certified Contract Management Associate, National Contract Management Association, Maryland, July 2023
Timeline
ACCOUNT RECEIVABLE SPECIALIST
TDI TECHNOLOGIES, INC
07.2026 - CurrentRead More
BILLING AND CONTRACTS SPECIALIST
DSS Plus TRANSPORTATION, LLC
01.2021 - 05.2026Read More
BILLING SPECIALIST
JENSEN HUGHES (ROBERT HALF)
11.2020 - 01.2021Read More
LEASE ADMIN EXCHANGE
TOYOTA FINANCIAL SERVICES (ODESUS)
07.2020 - 10.2020Read More
CSP/OFFICE MANAGER
Block Advisors
02.2020 - 04.2024Read More
ACCOUNTS RECEIVABLE ANALYST
Lupin Pharmaceutical Inc
04.2012 - 11.2019Read More
Liberty University
Bachelor of Science from Criminal Justice
Read More
Community College of Baltimore County
Associate Arts of Science from Criminal Justice
Read More
Community College of Baltimore County
Certificate of Technical Studies from Medical Billing
Read More