Rosa Rios RN
Registered Nurse
Summary
Seasoned nursing professional with more than twenty years of diverse practical experience in direct patient care in hospital, out-patient clinics, research, hospice and home health triage settings and staff supervision. Skilled at multitasking and prioritizing patient needs and daily assignments. Demonstrate excellent verbal communication skills,serving as a charge nurse, Lead Nurse and clinical resource to peers and subordinates to achieve high-quality care that is patient centered. Seeking an opportunity to apply extensive clinical medical knowledge obtained at the Bone Marrow Transplant Step Down Unit.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Telephone Triage Senior RN
US Oncology Network - McKesson
08.2021 - Current
- Accountable for ensuring assessment, planning, coordination, implementation and evaluation of nursing care is performed utilizing evidence-based practice guidelines.
- Collaborating with physicians and ancillary health care professionals using a multidisciplinary approach to meet the needs of patients and their families.
- Able to provide immediate guidance for patients calling by phone, so that they would not have to make unnecessary, time-consuming trips to the clinic using critical thinking, education/teaching, customer service and computer skills.
- Providing virtual care to established Hematology Oncology patients via the telephone or computer utilizing the nursing process, input from physicians and organizationally approved telenursing guidelines and protocols.
- Functions include but not limited to e-prescription renewal, level-of-care triage, counsel and consultation to patients
- Identify, estimate, differentiate or rule out non-urgent, non-acute/acute, emergent, life-threatening symptoms in order to provide safe and timely disposition of symptoms presented by patients.
- Provide education and information for patient access and ensure appropriate documentation and notes on patient interactions.
- Managing triage telephone calls as well as responsible for facilitation of interhospital patient transfer requests; coordinate unscheduled hospital admission from physician offices.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
Veteran's Health Administration Telephone Triage R
MPF Federal LLC
01.2018 - 08.2021
- Ability to prioritize patient concerns, redirect as appropriate and gain insight through comprehensive and direct questions, provide patient counsel based on evidence-based protocols.
- Educated patients as directed on many topics to include but not restricted to medication use, wound care and hygiene.
- Responded to all patient needs, initiated appropriate action and notified appropriate personnel as needed.
- React to emergency situations based upon nursing standards, policies, procedures and protocols acquiring EMS assistance as necessary.
- Provided behavioral health assessments, depression screening, suicide risk assessments and guidance in dealing with immediate issues associated with PTSD, anxiety and depression.
- Recommended referrals to appropriate healthcare environments, emergency responders and medical personnel according to needs presented with the call; worked as a team with all providers and responders.
- Ensured that all call information was accurately and concisely entered in all required EMR and clinical information systems.
Private Duty Nurse
Epic Health Services, Home Health Agency
01.2016 - 01.2019
- Performed head to toe assessments and applied the nursing process to care for patients within their home environment and monitor patient's condition.
- Managed nursing interventions based on assessment of need, following patient's individualized Plan of Care and physician orders within the scope of nursing.
- Made skilled nursing observations of client health status by close monitoring, maintaining safety precautions and documenting properly.
- Assisted with ADL's and therapy exercises to promote growth and development; ensured that supplies were ordered, stocked, and properly stored.
- Served as the primary nurse where duties included training and correlating of other nurses, patient/family teaching, reviewing patient charts, and working closely with Patient Care Coordinator's.
- Strong ability to build constructive relationships with patients, family members and multidisciplinary team; established rapport and a positive working relationship with fellow nurses and ancillary staff
- Successful in adapting to a variety of clinical areas and changing situations, quickly able to orient myself to unfamiliar unit as well as independently take initiatives.
- Providing quality nursing care through performance improvement techniques fostering a supportive and compassionate environment to care for patients and their families
- Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Stem Cell Transplantation Senior Research Nurse
MD Anderson Cancer Center Hospital
03.2002 - 01.2012
- Orchestrated all aspects of multiple research studies including coordinating protocols; worked independently taking complete charge of investigational protocols with human subjects.
- Worked closely with primary investigator, pharmacy team and nursing team formulating nursing guidelines and documentation needs.
- Liaised to sponsors and providers regarding protocol; maintained clinical research standards of practice, ability to maintain and manage data, strong understanding of regulatory procedures and guidelines.
- Collected data properly, observing that all legal/ethical standards were met, specially for data that involved personal information; utilized several different electronic databases to maintain and organize date.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Expertly gathered data for clinical trials, excelling in managing high-priority projects and resolving data discrepancies, errors and omissions with thoroughness and expedience.
- Reviewed project/data needs to determine storage/format parameters to support easy retrieval and utilization in the future.
- Worked as a team with other scientists, coordinators, analysts, IT administrators and others analyzing the minute details to make sure that clinical data was being recorded and stored properly.
Oncology and Bone Marrow Transplant Nurse
MD Anderson Cancer Center Hospital
Houston , Texas
07.1997 - 03.2002
- Worked effectively in fast-paced environment in our Step down unit for Hematology-Oncology and Bone Marrow Transplant Patients.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Inpatient Unit RN
Houston Hospice
07.2007 - 12.2016
- Provided care to terminally ill patients from newborns to seniors in hospice inpatient unit, assessed patient needs including physical, emotional and spiritual needs.
- Offered emotional reassurance to the families that are in denial, angry and in disagreement with the plan of care.
- Maintained patient comfort and compassion to the patient and their loved ones, a top priority, and contributing to a peaceful death and an acceptable end of life with dignity.
- Served as Charge Nurse assigning duties in accordance with established Nursing Service protocols and State Nursing Practice Guidelines.
- Collaborated with multidisciplinary care providers, oncology physicians and Pain Clinic Staff to plan and manage patient care.
- Ordered medication refills, followed up with referring physician and carried out new orders; performed assessments included vitals, pain level and location, symptoms management, functional status and report given to RN case manager.
- Performed various tasks and responsibilities such as supervising RNs, LPNs and CNAs, students and external agency personnel.
- Authorized to make changes within the immediate unit and work assignments of staff which are deemed not within the employee scope of practice or ability; adjusted staff workloads to accommodate changes in patient healthcare needs.
- Accessed implanted ports, administered medications via PICC, CVC, femoral, jugular lines while maintaining aseptic technique during administration of medicines.
Weekend Hematology Outpatient Clinic
MD Anderson Cancer Center Hospital
01.2008 - 01.2011
- Assessed immunocompromised patients coming to the clinic on weekends and holidays to have their laboratory results and symptoms evaluated.
- Utilized nursing knowledge and worked independently in making decisions to treat patient's symptoms; administered chemotherapy and biotherapy treatments, with expected severe allergic reactions, as well as antibiotics and infusion of blood products if required.
- Taught patients about medications, procedures and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Education
Associate of Science -
San Jacinto College District
Pasadena, TX1993
Skills
- Strong Clinical Judgment
- Medical Records Management
- Crisis Intervention
- EMR/Computer Skills
- Telephone Etiquette
- Leadership
- Analytical Skills
- In-Service Programs
- Critical Thinking
- Emergency Response
- Staff Mentoring
- Task Delegation
- Employee Training Program
- Staff Supervision
- Discharge Planning
- Conflict Management
- Multitasking and Organization
- Instructional Material Development
- Problem Identification
- Specialized Healthcare Referrals
- EMR Systems
- Medical Recordkeeping
- Disease Processes
- Drug Calculations
- Patient and Family Liaison
- Unit Oversight
- Admissions and Discharge Processes
- Delegation and Motivation
- Accurate Documentation
- Stem Cell Transplantation
- Data Collections
- Protocol Implementation
- Emergency Situations
Certification
Oncology Certified Nurse
- Oncology Certified Nurse, Oncology Nursing Certification Corporation -
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Telephone Triage Senior RN
US Oncology Network - McKesson
08.2021 - Current
Veteran's Health Administration Telephone Triage R
MPF Federal LLC
01.2018 - 08.2021
Private Duty Nurse
Epic Health Services, Home Health Agency
01.2016 - 01.2019
Weekend Hematology Outpatient Clinic
MD Anderson Cancer Center Hospital
01.2008 - 01.2011
Inpatient Unit RN
Houston Hospice
07.2007 - 12.2016
Stem Cell Transplantation Senior Research Nurse
MD Anderson Cancer Center Hospital
03.2002 - 01.2012
Oncology and Bone Marrow Transplant Nurse
MD Anderson Cancer Center Hospital
07.1997 - 03.2002
Associate of Science -
San Jacinto College District
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