Rosa Santamaria
Los Angeles,CA
Summary
Sharp security guard with demonstrated skill assessing suspicious situations and individuals and responding appropriately. Vigilant and watchful with exceptional skills in security procedures and surveillance. Carries out instructions effectively. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
24
24
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Los Angeles
08.2022 - 09.2023
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Assisted in the development and implementation of security policies and procedures.
- Assisted with crowd control during large events held at the facility.
- Enforced access control measures in accordance with established procedures.
- Checked for safety hazards and took corrective action when necessary.
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Operated communication systems between officers stationed throughout the facility.
- Reported safety hazards for remediation response.
- Guarded restricted areas to prevent unauthorized entry.
Janitor
CVS Pharmacy
Visalia
06.2013 - 12.2015
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Maintain janitorial supply inventory.
- Sweep, mop and vacuum floors of all areas.
- Inspect buildings for safety hazards before beginning work assignments.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Follow established safety procedures while operating machinery and using chemicals.
- Keep a log book of daily tasks completed for record keeping purposes.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Ensured compliance with health and safety regulations.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
Cashier
Family Business
Los Angeles
05.1999 - 11.2006
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped customers find specific products, answered questions, and offered product advice.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
High School Diploma -
Mount Whitney
Visalia, CA06-1997
Skills
- Access control
- Team collaboration
- Customer service
- Crowd management
- Communication skills
- Time management
- FLUENT IN English, Spanish
- Cash handling
- Inventory management
- Cleaning procedures
- Loss prevention
Affiliations
- exercise
- reading
Languages
English
Professional
Spanish
Professional
Timeline
Security Officer
Allied Universal Security Services
08.2022 - 09.2023
Janitor
CVS Pharmacy
06.2013 - 12.2015
Cashier
Family Business
05.1999 - 11.2006
High School Diploma -
Mount Whitney
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