Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosa Santana

Miami,FL

Summary

Energetic Nurse Aide with 4 years of experience providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergency situations.


Overview

9
9
years of professional experience

Work History

Home Health Caregiver

Assinting Hands Of Miami
03.2019 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Provided mobility assistance such as walking and regular exercising.

Server Supervisor

Delicias Latinas Bakery Restaurant
09.2017 - 03.2019
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Led team of servers to consistently meet customer service and sales targets.
  • Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.

Manager

Allehenk Corp.
01.2015 - 01.2017
  • Oversaw all employee activities to ensure that daily individual and store goals were met in the store
  • Performed cash management consisting of budgmy goal is to put into practice my skills of
  • Responsibilities also included managed inventory and maintenance of files
  • Led weekly store audits and customer satisfaction experience
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Manager of Operations

House Of Meats
04.2015 - 09.2016
  • Provided customer service to clients, ensuring excellent hospitality
  • Organized inventory and planogram for the entire store
  • Consulted with clients on purchase upgrades and additional purchases

Education

Medical Assistant With Basic Xray Operator

Fortis College - Miami,FL
Cutler Bay, FL
10.2023

Registered Behavior Tech

Life Line Med Training
Miami, FL
01.2020

Phlebotomy

Life Line Med Training
Miami, FL
04.2019

GED -

Centro Educativo Invivienda
Santo Domingo, Dominican Republic
07.2012

Home Health Aide

Life Line Med Training
Miami, FL
02.2019

Skills

  • Computer Literate—Microsoft Office
  • Windows
  • Hha {home health aide }
  • Phlebotomy technician
  • Hiv/aids 101
  • Osha bloodborne pathogens
  • Alzheimer s disease
  • Domestic violence
  • Hipaa
  • Assisting the patient with self medication training
  • Daily Charting
  • Personal Grooming Care
  • High Blood Pressure Management
  • Bed Transfers
  • Pediatric Care
  • Medical Reminders
  • Service Management
  • Mobilization Support
  • Dietary Needs
  • Customer Satisfaction
  • IV Medication Administration
  • Observe Behaviors
  • Infection Control Procedures
  • First Aid and Safety

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Home Health Caregiver

Assinting Hands Of Miami
03.2019 - Current

Server Supervisor

Delicias Latinas Bakery Restaurant
09.2017 - 03.2019

Manager of Operations

House Of Meats
04.2015 - 09.2016

Manager

Allehenk Corp.
01.2015 - 01.2017

Medical Assistant With Basic Xray Operator

Fortis College - Miami,FL

Registered Behavior Tech

Life Line Med Training

Phlebotomy

Life Line Med Training

GED -

Centro Educativo Invivienda

Home Health Aide

Life Line Med Training

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Rosa Santana