Summary
Overview
Work History
Skills
Languages
Timeline
SalesAssociate

Rosa Santos

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Sales Associate

Walmart
05.2004 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Operated POS terminals and cash drawer balancing.
  • Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
  • Assisted customers by answering questions and fulfilling requests.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Moved heavy boxes and full merchandise bins by maintaining physical strengths and stamina.

Skills

  • Multitasking Strengths
  • Seasonal Campaigns
  • Sales Expertise
  • Market Research

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Walmart
05.2004 - 04.2023
Rosa Santos