Dillon DePaola
Citra,FLORIDA
Summary
I am a very organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am 31 years old with two children and one on the way. I have been a stay at home father for the last two years and I have been blessed with the opportunity to spend ample time with my family and watch my children grow. My children are homeschooled, so time management and meeting deadlines has not been something that I have forgotten while being away from work. I am very motivated to go back to work and await the new addition to my family. Thank you for reviewing my resume. I would be a great addition to your company and I would help bring a lot of success to whichever department I am assigned.
Overview
14
14
years of professional experience
Work History
Sales Associate
Walmart
10.2019 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Laborer
Unlimited Construction Uncle Roys Mobile Homes
02.2018 - 09.2019
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized construction tools and machinery to effectively complete job site projects.
- Observed site safety rules to maximize protections for team members and equipment.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Provided labor support to carpenters, masons and other skilled trades.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Helped with erecting scaffolding and ladders.
- Installed drywall, siding and other structural components.
- Helped with door and window installations.
- Worked on sites, installing roofs and other exterior components.
Operations Supervisor
C&S Wholesale Grocers Inc.
01.2015 - 01.2018
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Tracked company equipment, tools and technology to manage inventory.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Kept high average of performance evaluations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Compiled training materials for new employees and tracked skill development.
Seasonal Laborer
Jeromes Party Plus Taylor Rental
05.2011 - 09.2014
- Worked alongside team to accomplish work goals according to schedule.
- Set Up Tents and other various Party materials for wedding, Graduations, Birthdays etc...
- Maintained Safety standards throughout the work day and ensured the safety of other team members.
- Organized materials, tools, and equipment to supply team members.
- Loaded and unloaded materials onto trucks and trailers.
Dishwasher
China Star Chinese Takeout
01.2008 - 01.2011
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Answered Phones to take orders.
- Cash Register.
- Inspected dishwashing equipment and reported issues to supervisor.
Education
Associate of Science - Biology
Holyoke Community College
Holyoke, MA05.2014
Skills
- Product and Service Sales
- Product Promotion
- Seasonal Campaigns
- Customer Needs Assessments
- Multitasking Strengths
- Time Management
- Cash Register Operation
- Verbal Communication
- Excellent People Skills
- Adapt to Diverse Groups
- Retail Objectives
- Dispute Mediation
- Customer Service
My Family
My wife and I have been married for 3 years. My Son is 5, My daughter is 3 and we have a child on the way due in June. We have 7 Animals. 4 dogs, 2 cats and 1 squirrel that we rescued. My children are homeschooled and we are a very close family always spending time together every day. My family is very important to me and I will do whatever I must to keep them happy.
Timeline
Sales Associate
Walmart
10.2019 - 03.2022
Laborer
Unlimited Construction Uncle Roys Mobile Homes
02.2018 - 09.2019
Operations Supervisor
C&S Wholesale Grocers Inc.
01.2015 - 01.2018
Seasonal Laborer
Jeromes Party Plus Taylor Rental
05.2011 - 09.2014
Dishwasher
China Star Chinese Takeout
01.2008 - 01.2011
Associate of Science - Biology
Holyoke Community College