Rosa Saravia
Richmond,TX
Summary
Detail-oriented Office Professional experienced in front office support, billing, and document handling. Delivered exceptional customer service through strong organizational skills and reliable follow-through. Bilingual in English and Spanish, fosters teamwork and engages effectively with diverse groups. Friendly, Fun, loves kids and active.
Overview
16
16
years of professional experience
Work History
Data Entry Clerk
Leger Accounting
Hagerstown, Maryland
05.2025 - Current
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Entered client invoices into accounting databases for Leger Accounting
- Maintained accurate records across spreadsheets and accounting software
- Communicated with staff to clarify missing client information
- Followed up on pending tasks until completion.
Office Manager
Performance Collision
Houston, Texas
04.2014 - 02.2024
- Supported front office operations for collision repair customers and staff.
- Scheduled repair appointments and completed vehicle intake paperwork to streamline customer service.
- Processed insurance claim approvals and repair documents.
- Kept customer records, invoices, and service files organized and current.
- Processed billing transactions, payments, and account reconciliations to maintain accurate financial records.
- Coordinated daily workflow across shop, office, and customer service to enhance operational efficiency.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Nurse Aide
Great Seneca Elemantery
Germantown, Maryland
04.2010 - 02.2014
- Assisted Great Seneca Elementary students with daily health room needs
- Monitored student symptoms and reported concerns to school nurse
- Supported medication routines and followed school health procedures
- Provided first aid and comfort during student illness or injury
- Recorded student visits and updated confidential health records
- Communicated health concerns with parents and school staff
- Prepared health room supplies and maintained clean work areas
- Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
Education
Some College (No Degree) - Education
Community College Rockville
Rockville, MDSkills
- Data entry
- Invoice processing
- Accounting software
- Records management
- Record keeping
- Document filing
- Customer service
- Parent communication
- Self-contained classroom
- Student supervision
- Classroom support
- Problem solving
- Student motivation
Timeline
Data Entry Clerk
Leger Accounting
05.2025 - Current
Office Manager
Performance Collision
04.2014 - 02.2024
Nurse Aide
Great Seneca Elemantery
04.2010 - 02.2014
Some College (No Degree) - Education
Community College Rockville