Rosa Silva
Charlotte,NC
Summary
Talented Human Resources leader with several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Overview
10
10
years of professional experience
Work History
Human Resources Associate
Amazon
Charlotte, NC
2019.08 - Current
- Provided guidance to managers on legal requirements related to hiring practices and disciplinary actions.
- Facilitated resolution of conflicts between staff members by mediating conversations between parties involved.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
- Collaborated with HRBP to develop and execute human resources strategies, enabling business objectives.
- Analyzed data from surveys conducted among employees in order to identify areas of improvement in terms of workplace satisfaction.
- Implemented performance management systems, including performance appraisals and goal setting, to boost productivity.
ICQA Warehouse Associate
Amazon
Charlotte, NC
2015.08 - 2019.07
- Performed daily cycle counts to ensure inventory accuracy.
- Investigated discrepancies between physical count versus computer generated reports and records.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
Education
Certificate - Project Management
State University of New York
NY2018-04
Skills
- Job analysis
- Career development
- Drug testing
- Customer service
- Team collaboration
- Policy administration
- Human resources management systems
Timeline
Human Resources Associate
Amazon
2019.08 - Current
ICQA Warehouse Associate
Amazon
2015.08 - 2019.07
Certificate - Project Management
State University of New York