Leonelle Ogden
Everett,WA
Summary
Dynamic recruiter with expertise in applicant tracking systems, candidate sourcing, and recruitment process management. Proven ability to streamline hiring processes and enhance employee onboarding for diverse organizations.
Overview
19
19
years of professional experience
Work History
Lead Human Resources Recruiter
JPM88 International manpower services
Manila Philippines, Philippines
01.2024 - 10.2025
- Developed job descriptions for various roles across multiple industries.
- Coordinated recruitment efforts with hiring managers to identify staffing needs.
- Managed applicant tracking system to streamline recruitment processes.
- Implemented candidate sourcing strategies using social media and job boards.
- Maintained accurate records of all recruitment activities in applicant tracking systems.
- Provided training and support to junior recruiters on best practices.
- Coordinated background checks prior to extending job offers based on company policy guidelines.
- Assisted in developing interviewing techniques for department managers and supervisors when conducting interviews for new hires.
- Provided guidance on best practices for interviewing techniques with a focus on diversity initiatives.
- Maintained applicant tracking system ensuring data accuracy during each step of the recruitment process.
- Managed the entire recruiting process from job posting to onboarding of new hires.
- Analyzed current staffing needs and formulated plans to meet future personnel requirements.
Field recruiter
EmployBridge
Everett, Washington
05.2022 - 12.2023
- Collaborated with hiring managers to identify staffing needs and job requirements.
- Developed targeted recruitment strategies to attract diverse talent pools.
- Utilized applicant tracking systems to manage candidate pipelines efficiently.
- Built relationships with local organizations to enhance sourcing efforts.
- Provided training and support for new recruiters on best practices.
- Reviewed resumes and applications for accuracy and completeness.
- Ensured compliance with all applicable laws regarding employment practices.
- Conducted in-depth phone screens and interviews for potential candidates.
- Collaborated with HR team members to develop creative recruiting solutions to meet staffing needs.
- Participated in special projects related to recruitment process improvement initiatives.
- Attended career fairs or other events to promote employer brand and attract talent.
- Prepared offer letters for successful candidates while adhering to company policies.
- Researched, identified, and sourced qualified candidates through various channels including job boards, social media, referrals.
- Managed candidate tracking system to ensure accurate records are kept up-to-date.
- Answered questions related to job duties, salary expectations, benefits packages.
- Organized job postings on external websites and monitored responses from applicants.
- Followed up with potential hires throughout the recruitment process.
- Developed and maintained relationships with hiring managers to ensure effective recruitment processes.
- Utilized data analytics tools to analyze trends in recruiting activities.
- Created reports summarizing applicant pools for each open position.
- Maintained a database of prospective candidates for future opportunities.
- Explained job duties, compensation and benefits to potential candidates.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Facilitated job application processes for qualified candidates.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Participated in local job fairs and recruitment events for prospective hiring.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Implemented diversity recruiting strategies to promote an inclusive workplace.
- Conducted reference and background checks on prospective employees.
- Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
- Negotiated salary and benefits packages with candidates.
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
- Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
- Managed full-cycle recruiting process, from sourcing candidates to extending offers.
- Updated and maintained candidate records in the recruitment database.
- Hired employees and processed hiring-related paperwork.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Prepared or maintained employment records using human resources management system software.
- Interpreted and explained human resources policies, procedures or regulations.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Conducted exit interviews and completed employment termination paperwork.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Addressed harassment allegations, work complaints or other employee concerns.
- Conferred with management to develop or implement personnel policies or procedures.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
Lead Human Resources Recruiter
JPM88 International manpower services
Amman , Jordan, Jordan
05.2015 - 05.2022
- Managed recruitment processes to attract top talent for diverse roles.
- Developed training programs to enhance employee skills and performance.
- Facilitated employee onboarding to ensure smooth integration into the company culture.
- Implemented HR policies that aligned with organizational goals and values.
- Resolved employee relations issues through effective communication and mediation.
- Conducted benefits administration to provide employees with necessary resources.
- Collaborated with department heads to identify workforce planning needs.
- Prepared and monitored personnel budget to ensure cost efficiency.
- Organized employee events such as team building activities or social gatherings.
- Monitored performance evaluations on an ongoing basis ensuring accuracy of data entered into HRIS system.
- Developed and implemented a comprehensive recruitment strategy to attract high-caliber candidates.
- Evaluated employee feedback surveys to assess engagement levels across departments.
- Conducted exit interviews with departing employees to identify areas for improvement in the organization.
- Participated in labor negotiations between management teams and union representatives.
- Analyzed trends in staff turnover rates to develop strategies for retention initiatives.
- Assisted in developing compensation plans for new hires as well as current employees.
- Provided guidance on organizational policies and procedures to managers and supervisors.
- Provided essential support to address individual HR needs of employees.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Maintained human resources records by processing applications and resumes.
- Partnered with senior HR team to communicate company standards and policies.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Established and generated various reports to verify HR compliance.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Developed incentives to drive employee retention and improve work culture.
- Assisted with recruitment initiatives by interviewing and talent sourcing.
- Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
- Developed metrics and reports to analyze HR effectiveness and identify areas for improvement.
- Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
- Conducted annual salary surveys and analyzed compensation data to maintain competitive and equitable pay structures.
- Coordinated with external vendors for the provision of employee services, such as training and benefits administration.
- Developed and updated HR policies and procedures manuals, ensuring alignment with best practices and legal requirements.
- Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
- Conducted workplace investigations to address allegations of harassment or discrimination, ensuring a safe work environment.
- Facilitated conflict resolution sessions and mediated disputes between employees, fostering a positive work environment.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Prepared or maintained employment records using human resources management system software.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Interpreted and explained human resources policies, procedures or regulations.
- Conducted exit interviews and completed employment termination paperwork.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Addressed harassment allegations, work complaints or other employee concerns.
- Conferred with management to develop or implement personnel policies or procedures.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
Lead Teacher's Assistant
Tiny toots
Shanghai, China
05.2018 - 07.2019
- l.
- Assisted lead teacher with lesson planning and classroom activities.
- Supervised students during playtime and learning sessions.
- Collaborated with staff to create engaging educational materials.
- Supported students' individual needs and learning styles effectively.
- Organized classroom resources and maintained a positive environment.
- Trained new assistants on classroom procedures and responsibilities.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Assisted teachers with lesson preparation and curriculum implementation.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Instructed and monitored students in use and care of equipment and materials.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
- Laminated teaching materials to increase durability under repeated use.
- Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
- Assisted in organizing and supervising school events and field trips.
- Developed instructional materials and visual aids to supplement lesson plans.
- Prepared and set up equipment and materials for laboratory sessions.
- Conducted literature and resource research to support classroom projects.
- Supported classroom teacher in managing a diverse classroom of students.
- Assisted in the development of individualized education plans (IEPs) for special education students.
- Facilitated small group learning activities to reinforce lesson objectives.
- Graded assignments and exams in a timely and fair manner.
- Coordinated with teachers to identify and support students with special needs.
- Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
- Implemented classroom rules and procedures to maintain discipline and order.
- Managed the distribution and collection of textbooks and other teaching materials.
- Acted as a liaison between students and faculty, facilitating communication and understanding.
- Participated in professional development workshops to improve teaching skills and knowledge.
- Participated in professional development workshops and training sessions.
- Graded exams, assignments and essays and recorded grades.
- Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
- Led discussion sections, tutorials and laboratory sections under teacher direction.
- Notified instructors of errors or problems with assignments.
- Assisted faculty members or staff with student conferences.
- Explained class procedures, lab policies and important dates.
- Proctored examinations and monitored for cheating.
- Scheduled teaching observations to receive supervisor feedback about teaching performance.
Janitress
Tiny toots
Shanghai China, Shanghai,China
11.2015 - 05.2018
- on plans.
- Maintained cleanliness and sanitation of all facility areas.
- Operated cleaning equipment for efficient floor maintenance.
- Replenished supplies in restrooms and common areas daily.
- Collaborated with staff to ensure a safe, hygienic environment.
- Assisted with waste management and recycling processes effectively.
- Implemented safety protocols while handling cleaning chemicals responsibly.
- Trained new custodial staff on proper cleaning techniques and procedures.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Maintained accountability for building keys, master keys and access cards.
- Adhering strictly to health and safety regulations while performing duties.
- Discarded cardboard boxes and trash in compactors and balers.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
- Recycling materials whenever possible in accordance with company policy and local disposal regulations.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
- Ensured that all equipment was properly stored after use.
- Serviced, cleaned and restocked restrooms.
- Kept business entrances clean, tidy and professional in appearance.
- Dusted furniture, machines or equipment.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Steam-cleaned or shampooed carpets.
- Followed company uniform, performance and security policies with every job.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Notified managers of repair needs or additions to building operating systems.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
Private staff
Ambassador to the Philippines
Tripoli, Libya, Tripoli, Libya
12.2012 - 06.2014
- Assisted in diplomatic communications and coordination with local government officials.
- Organized events and meetings to promote cultural exchange initiatives.
- Prepared reports on political developments and social issues in the region.
- Developed outreach programs to strengthen community engagement efforts.
- Maintained accurate records of correspondence and official documentation.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Met incoming customers pleasantly and offered support and service.
- Participated in team meetings, presentations and special events.
- Answered phone calls and routed correspondence to appropriate staff members.
- Coordinated employee schedules and maintained accurate timekeeping records.
- Participated in the planning of special events and promotions for the organization.
- Organized team building activities designed to improve morale among staff members.
- Managed calendars for senior staff, scheduling appointments and meetings.
Waitress Supervisor
Benihana Restaurant
Beirut, Lebanon, Beirut,Lebanon
11.2007 - 01.2011
- Supervised front-of-house staff to ensure exceptional guest service.
- Trained new waitstaff on menu knowledge and customer engagement techniques.
- Managed inventory levels for food and beverage supplies to reduce waste.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Resolved customer complaints in a timely manner with professionalism.
- Monitored cash register operations during shifts for accuracy of transactions.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
- Created daily shift schedules for waitstaff according to business needs.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Conducted regular meetings with waitstaff to discuss progress and changes in restaurant policies or procedures.
- Assisted in recruiting, interviewing, and hiring qualified personnel for the waitstaff team.
- Coordinated catering services for special events such as weddings or corporate functions.
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
- Analyzed financial reports such as sales data and labor costs for management review.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Observed food safety and sanitation protocols to reduce germ spread.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Distributed food to service staff for prompt delivery to customers.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Explained goals and expectations required of trainees.
- Coached staff on strategies to enhance performance and improve customer relations.
- Monitored temperatures of prepared food and cold-storage areas.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Coordinated dining room operations for seamless service flow and efficiency.
Housekeeping Manager
Phoenicia Intercontinental
Beirut, Lebanon, Beirut, Lebanon
10.2006 - 11.2010
- Managed daily operations of housekeeping staff and processes.
- Trained and supervised team members in cleaning protocols.
- Coordinated scheduling to ensure adequate staff coverage.
- Oversaw inventory management for cleaning supplies and equipment.
- Assisted in budget preparation related to labor costs, materials and supplies expenses.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Analyzed reports on room occupancy rates, guest feedbacks and other relevant data to identify potential problems or areas of improvement.
- Created training programs for new hires including orientation sessions on hotel policies and procedures.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Monitored employees' work hours to ensure proper staffing levels were maintained at all times.
- Investigated incidents involving guests or employees that occurred within the hotel premises.
- Performed quality control inspections for guest rooms and public areas.
- Supervised, trained, evaluated and scheduled staff of 20 housekeepers daily.
- Established cleaning standards for all departments within the hotel property.
- Provided support during special events such as conferences or conventions when necessary.
- Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
- Exceeded quality service goals by managing team productivity and workflow to implement continuous improvement.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Collaborated with other departments on various projects as needed.
- Identified opportunities for process improvements in order to increase efficiency and productivity of housekeeping services.
- Trained, coached and mentored staff on best practices and protocols to secure smooth new program adoption.
- Assisted in developing marketing strategies aimed at increasing revenue from housekeeping services.
- Verified each completed room against standard plans to maintain consistency.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Communicated guest service scores to drive improvement and higher guest satisfaction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Explained goals and expectations required of trainees.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Delegated work to staff, setting priorities and goals.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Reported damage or theft of hotel property to management.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Swept and damp-mopped private stairways and hallways.
Education
Bachelor of Science - Hospitality Administration And Management
University of Cebu
Cebu , Philippines06-2010
Skills
- Applicant tracking system
- Candidate sourcing strategies
- Job description development
- Recruitment process management
- Interviewing techniques
- Workforce planning
- Employee onboarding
- Regulatory compliance
- Effective communication
- Relationship building
- Training and development
- Problem solving
- Negotiation skills
- Compliance monitoring
- Applicant tracking systems
- Onboarding process
- Disability management
- Succession planning
- Talent acquisition
- Diversity and inclusion
- Payroll administration
- HR policies implementation
- Compensation analysis
- Employment law
- Recruitment strategies
- Exit interviews
- Employee engagement
- Relocation assistance
- Workers compensation
- Job analysis
- Organizational design
- Background checks
- Candidate sourcing
- Labor relations
- New hire orientations
- Records management
- Onboarding
- Records maintenance
- Work history verification
- Social media recruiting
- Resume screening
- Recruitment strategy development
- Onboarding expertise
- Interviewing
- Background checking
- New hire follow-up
- Candidate interviewing
- Candidate pipeline management
- Hiring and retention strategies
- Job description writing
- HR policies and procedures
- Coordinate recruitment strategies
Languages
Arabic
Professional
English
Full Professional
Tagalog
Professional
Timeline
Lead Human Resources Recruiter
JPM88 International manpower services
01.2024 - 10.2025
Field recruiter
EmployBridge
05.2022 - 12.2023
Lead Teacher's Assistant
Tiny toots
05.2018 - 07.2019
Janitress
Tiny toots
11.2015 - 05.2018
Lead Human Resources Recruiter
JPM88 International manpower services
05.2015 - 05.2022
Private staff
Ambassador to the Philippines
12.2012 - 06.2014
Waitress Supervisor
Benihana Restaurant
11.2007 - 01.2011
Housekeeping Manager
Phoenicia Intercontinental
10.2006 - 11.2010
Bachelor of Science - Hospitality Administration And Management
University of Cebu