Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosa Vasquez

Carrollton

Summary

Dynamic and dedicated professional with a strong work ethic and a proven ability to learn quickly in fast-paced environments. Exceptional communication skills and a collaborative spirit foster effective teamwork and contribute to achieving shared goals. Highly organized and bilingual, offering a unique perspective on problem-solving and project execution. Eager to embrace new challenges and expand expertise while making meaningful contributions to the team.

Overview

9
9
years of professional experience

Work History

NCT/Medical Billing Coordinator

North Texas Xray Inc.
09.2023 - Current
  • Identified areas for process improvement within the billing department, leading to increased productivity among team members.
  • Collaborated with Law firms to expedite claims processing and secure timely payments for services rendered.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
  • Assisted in training new X-Ray technicians, sharing knowledge, tips, and best practices to improve overall department performance.
  • Promoted patient satisfaction through compassionate care and effective communication during all stages of the imaging process.

Optician/Receptionist

America’s Best Contacts & Eyeglasses
05.2022 - 03.2023
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.

Lab Technician/NCT

Carenow Urgent Care
09.2021 - 05.2022
  • Performed NON-DOT/DOT Drug screening and Breath Alcohol testing.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
  • On-call on weekends.
  • Maintained documentation on tests performed in lab.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Performed radiographic imaging procedures according to established protocols.
  • Instructed patients on proper positioning for imaging.

Receptionist/MA

Quality Care Health Clinics PCP
04.2021 - 09.2021
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Completed daily logs for management review.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Dallas/Murphy NCT/MA Lead

Sinai Urgent Care
12.2018 - 01.2021
  • Part of the clinical operational team; coordinated daily tasks and workflow including appointment scheduling/confirming, patient check-in, referrals, insurance billing, collecting copays/payments, verify insurance, medical records, managing phone calls and correspondence (e-mails, letters, packages etc.)
  • Implements policies, processes, and procedures for the clinics.
  • Supervised, oriented, and trained clinic staff to ensure that all clinic policies, practices, and standards are followed.
  • Training and scheduling medical team members.
  • Performs digital on-site x-ray/imaging services for patients according to orders and updates patient charts accordingly.
  • Adapted to a surge of patients during the COVID-19 pandemic, working overtime and implementing new care procedures.
  • Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Human Resources Assistant

Carspa
08.2016 - 12.2018


  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Organized company-wide events for team building purposes, boosting overall morale among employees.
  • Organized new employee orientation schedules for new hires.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.

Education

NCT License -

The X-ray Academy of Texas
01.2019

Graduate - undefined

Texans Can Academy
Farmers Branch, TX

Skills

  • Vital Signs
  • Phlebotomy
  • Injections
  • POC testing
  • Splinting
  • Pap Smears
  • NON-DOT/DOT DS & BAT
  • BLS Certified
  • Glucose Testing
  • ICD-10 knowledge
  • Patients History
  • Capillary Stick
  • Dosage Calculation
  • Bandaging
  • Chaperone Visit
  • Wound care
  • EKG
  • Microscope
  • Billing and collection procedures
  • Multitasking and organization
  • Verbal and written communication
  • Ear Irrigation
  • Charting
  • Urinalysis
  • COVID testing
  • Breathing Treatments
  • HIPAA compliance
  • Organizational growth
  • Professionalism and ethics
  • Customer service
  • Teamwork and collaboration

Timeline

NCT/Medical Billing Coordinator

North Texas Xray Inc.
09.2023 - Current

Optician/Receptionist

America’s Best Contacts & Eyeglasses
05.2022 - 03.2023

Lab Technician/NCT

Carenow Urgent Care
09.2021 - 05.2022

Receptionist/MA

Quality Care Health Clinics PCP
04.2021 - 09.2021

Dallas/Murphy NCT/MA Lead

Sinai Urgent Care
12.2018 - 01.2021

Human Resources Assistant

Carspa
08.2016 - 12.2018

Graduate - undefined

Texans Can Academy

NCT License -

The X-ray Academy of Texas

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