Rosa Angela Ordaz
Haverhill,MA
Summary
Experienced line lead with a demonstrated ability to oversee and optimize production processes. Skilled in coordinating team efforts, monitoring workflow, and ensuring adherence to quality standards. Proactive problem solver with a focus on efficiency and productivity.
Results-driven Line Leader known for high productivity and efficient task completion. Skilled in team leadership, process optimization, and quality control to ensure operational excellence. Excel at communication, problem-solving, and time management, leveraging these soft skills to lead teams effectively and meet production goals consistently.
Experienced Line Leader with background in managing production lines, ensuring efficiency and quality control. Strengths include strong leadership skills, keen problem-solving abilities and thorough knowledge of manufacturing processes. Previous roles involved significant improvements in product output and overall operational performance through effective team coordination and process enhancement strategies.
Overview
4
4
years of professional experience
Work History
Line Leader
Monogram Foods
Haverhill, MA
12.2022 - 05.2024
- Assisted in troubleshooting problems related to production line equipment or processes when needed.
- Managed daily staff rotations and ensured workers were in their assigned positions.
- Maintained accurate records of line performance, employee hours worked, and inventory levels.
- Trained new hires on the use of machinery and standard operating procedures for the line.
- Enforced proper usage of Personal Protective Equipment among all personnel at the workplace.
- Monitored production lines to ensure accuracy of product quality, quantity, and timing.
- Provided guidance and instruction to employees on safety protocols and operating procedures.
- Inspected finished products before packaging them for shipment according to established standards.
- Resolved conflicts between coworkers in a professional manner while maintaining a safe working environment.
- Implemented changes as directed by management to improve overall productivity.
- Ensured that all team members followed company policies and regulations regarding safety, work environment, attendance.
Custtomer Service
La Centrale
Mexico, Guanajuato
06.2020 - 04.2021
- Provided technical support to customers over the phone or in person.
- Identified areas for improvement within existing processes and procedures.
- Greeted customers, assessed their needs and provided appropriate services.
- Maintained customer records and updated them as necessary.
- Resolved customer complaints quickly and efficiently.
- Processed payments for products and services rendered.
- Suggested and explained recommended services to meet customer needs and resolve specific issues.
Education
GED -
Community Action INC.
06-2024
High School Diploma -
DGETI Guanajuato CBTis 75 Miguel Hidalgo
07-2022
Skills
- Production Scheduling
- Staff Motivation
- Team Management
- Operational Excellence
- Employee Training
- Waste elimination
- Machinery repair
- Line monitoring
- Line clearance
- Safety processes and regulations
- Preventive Maintenance
- Safety Procedures
- Labor Relations
- Equipment Inspections
- Worksite safety
- Manufacturing Processes
Timeline
Line Leader
Monogram Foods
12.2022 - 05.2024
Custtomer Service
La Centrale
06.2020 - 04.2021
GED -
Community Action INC.
High School Diploma -
DGETI Guanajuato CBTis 75 Miguel Hidalgo
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