Rosa Angelica Lema
Spring Valley,NY
Summary
A dedicated professional with strong organizational skills and a firm commitment to customer service. A patient, caring individual who demonstrates a high degree of responsibility in childcare settings. Works effectively in team-oriented environments. Their knowledge, training, and experience make them a versatile candidate capable of excelling in any position.
Overview
3
3
years of professional experience
Work History
Cashier
Bagel Store
Nanuet, New York
12.2024 - Current
- Processed customer transactions efficiently using cash register and point-of-sale system.
- Managed inventory through daily restocking and organizing merchandise displays to maintain store presentation.
- Delivered customer service by addressing inquiries and resolving complaints to enhance customer satisfaction.
- Collaborated with team members to ensure smooth operation during busy shifts.
- Handled cash, credit, and check transactions accurately following store policies.
- Educated customers about menu items and promotions to enhance their experience.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation and stock procedures to ensure consistent service delivery.
Au Pair
Hudson
Hudson, NY
10.2023 - 10.2024
- Supervised daily activities and routines of children in a safe environment.
- Organized educational and recreational activities that fostered creativity and enhanced learning.
- Communicated effectively with parents about children's progress and needs.
- Managed household tasks, including meal preparation and light cleaning duties.
- Implemented behavior management strategies to support children's emotional and social development.
- Communicated with parents about daily activities and any concerning behaviors.
- Established safety measures for indoor and outdoor environments, ensuring children's well-being.
- Transported children to and from school, appointments, and recreational activities.
Education
Bachelor's Degree in Public Administration - State Management
Universidad Central Del Ecuador
Ecuador08-2022
Skills
- Project Management
- Good public speaking skills
- Problem solving
- Determined
- Work ethic and integrity
- Good leader
Timeline
Cashier
Bagel Store
12.2024 - Current
Au Pair
Hudson
10.2023 - 10.2024
Bachelor's Degree in Public Administration - State Management
Universidad Central Del Ecuador