Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosa Angelica Ramos

Katy

Summary

Knowledgeable and newly certified Esthetician with solid foundation in esthetic practices and techniques. Ability to perform facials and skincare treatments, enhancing client satisfaction and skin health. Seeking an opportunity to contribute beauty service skills in an establishment that allows for career growth and exposure.

Overview

6
6
years of professional experience

Work History

Bartender

Escalante's Fine Tex-Mex & Tequila
01.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers making personalized recommendations based on preferences or dietary restrictions.

Server

Escalante's Fine Tex-MEx & Tequila
10.2024 - Current
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Answered customers' questions, recommended items, and recorded order information.

Host

Olive Garden Restaurant
11.2019 - 03.2022
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Associate of Applied Science - Esthiology

Le Chic Beauty Academy
Houston, TX
12-2022

Skills

  • Texas licensed esthetician
  • Customer service
  • Multitasking and organization
  • Extractions and pore cleansing
  • Eyelash extension application
  • Manual lymphatic drainage
  • HydraFacials
  • Skin analysis
  • LED light therapy
  • Skin care education
  • Facials and microdermabrasion
  • Effective time management
  • Detail-oriented
  • Professional appearance

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

Escalante's Fine Tex-Mex & Tequila
01.2025 - Current

Server

Escalante's Fine Tex-MEx & Tequila
10.2024 - Current

Host

Olive Garden Restaurant
11.2019 - 03.2022

Associate of Applied Science - Esthiology

Le Chic Beauty Academy

Similar Profiles

CREATE PROFILE