Jacquelyn Ross
Dolton
Summary
Results-driven personal care assistant with a track record of enhancing client well-being through tailored care plans. Successfully streamlined daily operations and collaborated with teams to ensure high-quality service delivery. Experienced in managing diverse tasks in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PCA Personal Care Assistant
Illinois Department of Human Services
Dolton
04.2024 - Current
- Implemented care plans to meet client needs and preferences consistently.
- Provided emotional support and companionship, fostering improved client well-being.
- Accompanied clients to medical appointments, facilitating access to necessary care.
- Performed light housekeeping duties, maintaining a clean and safe living environment.
Cannabis Trimmer
Bedford Grow LLC
Chicago
05.2025 - 05.2026
- Trimmed cannabis plants for packaging and distribution, ensuring consistent presentation and quality.
- Inspected plants for quality, removing damaged leaves to uphold product standards.
- Harvested plants and transplanted or potted and labeled.
- Collaborated with team members to meet production deadlines and maintain workflow efficiency.
Receptionist (Seasonal)
H&R Block
12.2023 - 03.2024
- Greeted clients warmly and directed them to tax professionals, facilitating timely assistance.
- Managed incoming calls and scheduled appointments to optimize client access to services.
- Collaborated with team members to maintain efficient office operations and enhance client experience.
- Processed client payments and handled cash transactions accurately.
Assistant Manager
Citi Trends
Pine Bluff
03.2022 - 09.2023
- Managed daily operations of retail environment, ensuring smooth workflow and customer satisfaction.
- Collaborated with management to implement promotional strategies, enhancing customer engagement and sales.
- Ensured store displays aligned with corporate visual merchandising guidelines.
- Tracked stock levels and placed orders to maintain optimal inventory levels and support sales.
Education
Bachelor of Science - Agriculture Business
University of Arkansas at Pine Bluff
Pine Bluff, AR05-2024
High school diploma -
Thornridge High School
Dolton, IL05-2019
Skills
- Patient care techniques
- Personal care
- Hygiene practices
- Telephone communication
- Ability to follow instructions
- Administrative experience
- Compassionate communication
- Communication skills
- Leadership
- Negotiation
- Sales training
Certification
- Driver's License
- TABC Certified
- Food Handler Certification
- ServSafe Food Handler, 10/01/23, 12/01/28, To know how to prep and handle food properly.
- Pallet Jack Certification
Additional Information
Authorized to work in the US for any employer. I'm a very hard worker, I will do any and everything to get my job done. You hire me I guarantee you that you will get the good expectations you seek and more.
Personal Information
Willing To Relocate: Anywhere
Timeline
Cannabis Trimmer
Bedford Grow LLC
05.2025 - 05.2026
PCA Personal Care Assistant
Illinois Department of Human Services
04.2024 - Current
Receptionist (Seasonal)
H&R Block
12.2023 - 03.2024
Assistant Manager
Citi Trends
03.2022 - 09.2023
Bachelor of Science - Agriculture Business
University of Arkansas at Pine Bluff
High school diploma -
Thornridge High School