Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosaisela Diaz-Perez

Vidalia,GA

Summary

Dynamic and customer-focused professional with experience at City Drug Store Pharmacy and Prime Cut Steak House. Proven ability to enhance customer loyalty through exceptional service and relationship-building. Skilled in cash handling and HIPAA regulations, with a strong work ethic and a commitment to teamwork. Bilingual and adept at managing high-pressure situations effectively.

Overview

3
3
years of professional experience

Work History

Pharmacy Sales Associate

City Drug Store Pharmacy
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Supported the pharmacist with daily tasks, enabling them to focus on critical decisions and patient care.
  • Utilized [Software] to complete new and updated patient profiles.

Restaurant Waiter

Prime Cut Steak House
11.2021 - 03.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Education

Associate of Arts -

East Georgia State College
Swainsboro, GA
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • HIPAA regulations

  • Bilingual
  • Insurance verification
  • POS system operation
  • Patient confidentiality
  • Prescription processing
  • Strong work ethic

Languages

Spanish
Full Professional

Timeline

Pharmacy Sales Associate

City Drug Store Pharmacy
03.2023 - Current

Restaurant Waiter

Prime Cut Steak House
11.2021 - 03.2023

Associate of Arts -

East Georgia State College
Rosaisela Diaz-Perez