Summary
Overview
Work History
Education
Skills
Websites
Certification
Work Availability
Professional Memberships And Organizations
Timeline
Coursework
Professional Memberships And Organizations
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Yolanda Zipperer

Yolanda Zipperer

Starke,FL

Summary

Optimistically looking to bring caring compassionate energy to your growing company. Helpful Pharmacy Sales Associate dedicated to maintaining customer satisfaction and contributing to the department's success. Detail-oriented individual with 3 years of experience providing friendly service and assistance to customers. Proficient in stock pricing and shelving, medication inventorying, and processing customer sales with POS system.

Overview

13
13
years of professional experience
1
1
Certificate

Work History

Pharmacy Sales Associate

Walmart
01.2022 - Current
  • DUTIES AND RESPONSIBILITIES
  • Acknowledge and greet customers with a smile.
  • Answer customer's questions.
  • Assist customers with finding products they are looking for.
  • Assists fellow associates as needed throughout the store.
  • Keep the work area stocked, clean, and safe.
  • Keep the pharmacy neat and vacuum if needed clean windows, counters, tables, and other areas as needed.

Customer Specialist

Walmart
09.2020 - Current
  • Greeter
  • Cart sanitation
  • Receipt checker
  • Front-end assistant

Wireless Specialist

The Retail Outsourcing Company (TROC)
07.2018 - 09.2020
  • Wireless Sales Representative who represents AT&T and Verizon in my local Walmart assisting customers in enrolling in service if they so choose to do so.

Substitute teacher

Bradford County
02.2018 - 07.2018
  • Source4teachers
  • Bradford County School District

Substitute teacher

Northside Christian Academy Preschool
11.2015 - 03.2017
  • 32091

Sales Associate

Dollar General
10.2014 - 01.2015
  • 32694
  • Laundry aid/ housekeeper
  • Laundry Aide/Housekeeper

Laundry Aide/Housekeeper

Windsor Manor
03.2011 - 01.2012
  • At Windsor Manor, I washed bed linen, towels, and personal clothing of the residents
  • I assisted in cleaning the rooms of the residents if needed
  • I also clean the dining room and laundry areas daily
  • I wash the linen using a commercial washer and commercial dryers that I clean either after each load or at the end of the night depending on how much linen is built up on the filter
  • We keep records of how much linen we put on a linen cart each day in each of the three areas that we fill up twice on a shift
  • I also sweep and mop my assigned work area daily.

Education

Bachelor's - Healthcare Administration

Purdue University-Main Campus
West Lafayette, IN
07.2024

Skills

  • Research and Information
  • Leadership
  • Teamwork
  • Critical Thinking
  • Professionalism
  • Communications
  • Multiculturalism and Diversity
  • Social Science and Humanities
  • Patient confidentiality
  • Cash Handling Accuracy
  • Inventory counting
  • Stocking shelves
  • Answering customer questions
  • Cross-selling strategies
  • Customer Education
  • Receiving incoming supplies
  • Processing payments
  • OTC Recommendations
  • Customer Service
  • Customer Communication
  • Planning and coordination
  • Relationship Building
  • Customer Relations
  • Sales Presentations
  • Product and service knowledge
  • Strategic Planning
  • Customer Retention
  • Customer Needs Assessment
  • Sales closing
  • Persuasive Communication
  • Video Conferencing Software

Certification

Certification in Frontline Leadership and Management, University of Denver, Denver, CO, 12/2021

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Professional Memberships And Organizations

National Society of Leadership and Success Honors Society, 10/2022, Present

Timeline

Pharmacy Sales Associate

Walmart
01.2022 - Current

Customer Specialist

Walmart
09.2020 - Current

Wireless Specialist

The Retail Outsourcing Company (TROC)
07.2018 - 09.2020

Substitute teacher

Bradford County
02.2018 - 07.2018

Substitute teacher

Northside Christian Academy Preschool
11.2015 - 03.2017

Sales Associate

Dollar General
10.2014 - 01.2015

Laundry Aide/Housekeeper

Windsor Manor
03.2011 - 01.2012

Bachelor's - Healthcare Administration

Purdue University-Main Campus

Coursework

  • HS230: Health Care Administration
  • HS210: Medical Office Management
  • HA255: Human Resources for Health Care Organizations
  • HA415: Health Care Policy and Economics
  • HA405: Leadership and Ethics in Health Care
  • HS101: Medical Law and Bioethics

Professional Memberships And Organizations

National Society of Leadership and Success Honors Society, 10/2022, Present

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Yolanda Zipperer