Rosaisela Vasquez
Cape Coral,FL
Summary
Hardworking Station Agent knowledgeable of loading and unloading luggage, cleaning cabins and checking transportation safety. Experienced helping passengers, managing diverse service needs and accurately coordinating paperwork.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Station Agent
Envoy Air Inc An American Airlines Company Group
Fort Myers, FL
02.2019 - 05.2021
- Serviced power, air conditioning, cabin interior and other areas of aircraft with efficiency.
- Operated equipment such as belt loaders, lift trucks and back carts.
- Searched aircraft to look for security concerns such as restricted items and tampering.
- Checked aircraft manifests for accuracy.
- Loaded and unloaded flights.
- Cleaned aircraft cabin.
- Customer service.
- Guided aircraft to and from terminal gates using correct motions and safety equipment.
- Worked flexible hours; night, weekend, and holiday shifts.
Medical Assistant
Lee Health System
Fort Myers, FL
05.2017 - 11.2020
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Obtained client medical history, medication information, symptoms and allergies.
Medical Assistant
Womens Wellness Center
Boca Raton, FL
02.2016 - 04.2017
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Phlebotomy
Medical Assistant
Global Obgyn
Pembroke Pines, FL
12.2014 - 04.2016
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Ordered and prepared reagents and supplies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained client medical history, medication information, symptoms and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Called and faxed pharmacies to submit prescriptions and refills.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
New Britain Obgyn
New Britain, CT
10.2013 - 12.2014
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
Customer Service Representative
Price Rite Supermarkets
New Britain, CT
07.2010 - 08.2013
- Provided primary customer service to customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Cultivated customer loyalty, promoted repeat business and improved sales.
Education
Associate of Science - Medical Assisting
Lincoln Technical Institute - New Britain
New Britain, CT09.2012
High School Diploma -
New Britain High School
New Britain, CT06.2009
Skills
- Cargo loading and unloading
- Restricted item searches
- Equipment operation
- Aircraft movements
- Safety awareness
- Servicing procedures][o9
- Friendly service mentality
- Problem-Solving
- Dependable and Responsible
- Teambuilding
- Bilingual Spanish/English
Languages
Spanish
Native or Bilingual
Timeline
Station Agent
Envoy Air Inc An American Airlines Company Group
02.2019 - 05.2021
Medical Assistant
Lee Health System
05.2017 - 11.2020
Medical Assistant
Womens Wellness Center
02.2016 - 04.2017
Medical Assistant
Global Obgyn
12.2014 - 04.2016
Medical Assistant
New Britain Obgyn
10.2013 - 12.2014
Customer Service Representative
Price Rite Supermarkets
07.2010 - 08.2013
Associate of Science - Medical Assisting
Lincoln Technical Institute - New Britain
High School Diploma -
New Britain High School