Rosalba Robles
Long Beach,CA
Summary
Dynamic Shift Leader at Papa John's with a proven track record in team leadership and problem-solving. Expert in cash handling and inventory management, I enhanced customer satisfaction through effective training and quality control measures. Committed to fostering a positive work environment while ensuring operational excellence and safety compliance.
Overview
24
24
years of professional experience
Work History
Meat Department Clerk
Northgate Gonzlez Markets
08.2025 - Current
Shift Leader
Papa Johns
08.2001 - 08.2025
- Supervised team operations during shifts to ensure efficient food preparation and delivery.
- Trained new staff on operational procedures, safety protocols, and customer service standards.
- Managed inventory levels, ensuring timely restocking of supplies to meet demand.
- Implemented quality control measures to maintain product consistency and customer satisfaction.
- Resolved customer complaints promptly, enhancing overall dining experience and retention rates.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
No Degree - Middle School Education
Escuela Secundaria Technica #7
Arcelia Guerreo MX01-1992
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Strong verbal and written communication
- Staff education and training
- Assigning work
- Inventory counts
Timeline
Meat Department Clerk
Northgate Gonzlez Markets
08.2025 - Current
Shift Leader
Papa Johns
08.2001 - 08.2025
No Degree - Middle School Education
Escuela Secundaria Technica #7