Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ROSALBA ROJAS

Plainfield,IN

Summary

A committed worker for 7 years with different job titles like food processing, data entry, warehouse associate, and even joining the military. I am now looking to join a new field due to my perception of working as a customer service representative and also finishing a course on being an IT Support specialist.

Overview

7
7
years of professional experience

Work History

Customer Service

Kohl's
08.2023 - Current
  • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Provided language translation services for customer service inquiries.
  • Answered constant flow of customer calls with minimal wait times

Warehouse Associate

Amazon
09.2019 - Current
  • Operated order picker to ensure quantity of products in each location.
  • Accomplished production goals by working with speed and accuracy
  • Completed daily inspection on order picker.
  • Worked safely around moving machinery.

Unit Supply specialist

United States Army
07.2016 - 07.2022
  • Prepared unit and organizational supply documentation
  • Supervise duties involving request, receipt, storage, issue, accountability, and preservation of supplies and equipment.

Warehouse Associate & Material Handler

Kuehne+Nagel
08.2018 - 08.2019
  • Cleaned and maintained warehouse in compliance with OSHA safety standards
  • Inspected and moved products to designated areas in warehouse
  • Marked and labeled containers with accurate shipping information to prevent delays
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas
  • Assembled and prepared cartons, crates and containers to protect materials during shipment
  • Documented product transfers and shipments using Manhattan to keep records current and accurate
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.

Data Entry

Coregistics
09.2017 - 08.2018
  • Identified and corrected data entry errors to prevent duplication across systems
  • Obtained scanned records and uploaded into company databases
  • Used Excel to detect data errors and correct them, resulting in 100% accurate data.

Food Processor

Indiana Packers
06.2016 - 09.2017
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality
  • Trained workers in every position, including food preparation, money handling and cleaning roles
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices Accomplished production goals by working with speed and accuracy
  • Weighed and measured products and materials to check compliance with specifications and regulations
  • Marked and labeled containers with accurate shipping information to prevent delays
  • Constructed and filled shipping boxes with finished products.

Education

08.2023

Frankfort Senior High School
Frankfort, IN
05.2016

Skills

  • Problem solving
  • Spreadsheet development
  • Organization
  • Critical thinking
  • Communication
  • Inventory control
  • Technical knowledge

Languages

Spanish
Native or Bilingual

Timeline

Customer Service

Kohl's
08.2023 - Current

Warehouse Associate

Amazon
09.2019 - Current

Warehouse Associate & Material Handler

Kuehne+Nagel
08.2018 - 08.2019

Data Entry

Coregistics
09.2017 - 08.2018

Unit Supply specialist

United States Army
07.2016 - 07.2022

Food Processor

Indiana Packers
06.2016 - 09.2017

Frankfort Senior High School

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ROSALBA ROJAS