Rosalba Sanchez
San Antonio,TX
Summary
Seeking to maintain Administrative Assistant position that offers professional challenges utilizing interpersonal skills, excellent organizational, and problem-solving skills. Willing to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Receptionist
Alamo Management Group
San Antonio, TX
03.2023 - Current
- Greete guests at front desk and resolve inquiries and issues promptly, maintaining high satisfaction levels.
- Maintaine organized front desk area, ensuring accessibility of important documents and materials.
- Monitore inventory of office supplies.
- On the phone, provide exceptional customer service, resolving complaints and answering queries promptly.
Bus Assistant/Dispatch Assistant
Northside Independent School District
San Antonio, TX
03.2012 - 08.2022
- Attended to dispatch office operations and required paperwork.
- Answered and managed incoming and outgoing calls on multiline phone in system.
- Maintained updated and detailed records of calls in physical and electronic database.
- Volunteered to help with special projects of varying degrees of complexity.
- Greeted and assisted students on and off the bus, secured wheelchairs, monitored student behavior and reported student discipline problems.
Seasonal Replenishment Associate
JC Penney
San Antonio, TX
10.2010 - 01.2011
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Used hand scanners and computer tracking systems to update merchandise locations.
- Greeted customers and directed to requested products.
Enumerator
Census, Department Of Commerce
San Antonio, United States
04.2010 - 06.2010
- Planned efficient visitation routes by studying maps of assigned areas, maximizing number of community households reached per day.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Complied with accuracy standards while maintaining high production rates.
Education
Bachelor of Arts - Mathematics
Rutgers, The State University of New Jersey
New Brunswick, NJSkills
- Front Desk Operations
- Time Management
- Organization Skills
- Critical Thinking
- Calm and Professional Under Pressure
- Multi-Line Telephone Skills
- Microsoft Office
- File Management
Languages
Spanish
Native or Bilingual
Awards
2025 Outstanding Support Award
2023 Outstanding Support Award
Timeline
Receptionist
Alamo Management Group
03.2023 - Current
Bus Assistant/Dispatch Assistant
Northside Independent School District
03.2012 - 08.2022
Seasonal Replenishment Associate
JC Penney
10.2010 - 01.2011
Enumerator
Census, Department Of Commerce
04.2010 - 06.2010
Bachelor of Arts - Mathematics
Rutgers, The State University of New Jersey