ROSALBA SOLANO
Brooklyn
Summary
Dynamic and dedicated professional with experience as a Medical Assistant Intern at HP Medical Office, skilled in medical office management and HIPAA compliance. Proven ability to enhance patient care through effective communication and meticulous record-keeping. Proficient in Excel and Microsoft Word, committed to delivering exceptional support in fast-paced environments.
Overview
1
1
Certification
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Case Manager
IDCC
1670 east 17 st
07.2025 - Current
- Managed a caseload of clients by conducting comprehensive assessments and developing individualized care plans.
- Coordinated medical, behavioral health, educational, and community resources, enhancing client access to essential services.
- Monitored client progress and updated care plans to ensure goals were met.
- Maintained accurate, timely documentation in compliance with agency policies and regulatory standards.
- Collaborated with healthcare providers, schools, social service agencies, and community organizations to coordinate services.
- Advocated for clients, securing access to necessary services and resources to support individual needs.
- Facilitated crisis intervention, referrals, and problem-solving strategies, fostering client stability and promoting independence.
Work study
BMCC
New York
01.2019 - 01.2020
Medical Assistant Intern
HP Medical Office
Brooklyn
08.2017 - 10.2017
- Patient vital signs obtained and recorded.
- Performed reception duties, including translating, scheduling, and verifying patient information to ensure smooth patient flow.
- Oversaw inventory management of medical supplies in healthcare facility. of medical supplies in a healthcare setting.
Home Health Aide
Royal Home Health Care
Brooklyn
03.2017 - 08.2017
- Monitored and reported changes in patient's condition to ensure timely medical response.
- Supported clients in maintaining personal hygiene, enhancing comfort and dignity.
- Provided nutritional support to the elderly.
- Managed household errands and laundry assistance to promote a clean and organized living environment.
Cashier
Food Bazaar
Brooklyn
06.2016 - 11.2016
- Welcomed customers at entrance, creating a friendly atmosphere. and asked bagging preferences.
- Delivered attentive customer service by addressing inquiries and needs.
- Welcomed customers at entrance, creating a friendly atmosphere. and asked bagging preferences.
- Scanned products to ensure accurate pricing.
Education
Bachelor degree - psychology
York College
Brooklyn, NY 01.2021 - 05.2025
Liberal Arts
BMCC
Certificate - Medical Assistant
Allen School of Health Sciences
NYTraining and Certification - Home Health Aide
New York City College of Technology
NYSkills
- Excel proficiency
- Scientific research expertise
- Microsoft Word proficiency
- Medical office management
- Medical records administration
- HIPAA compliance knowledge
Certification
- Bachelor's degree in art
- Medical Assistant
LANGUAGES
Spanish Bilingual, English Bilingual
Timeline
Case Manager
IDCC
07.2025 - Current
Bachelor degree - psychology
York College
01.2021 - 05.2025
Work study
BMCC
01.2019 - 01.2020
Medical Assistant Intern
HP Medical Office
08.2017 - 10.2017
Home Health Aide
Royal Home Health Care
03.2017 - 08.2017
Cashier
Food Bazaar
06.2016 - 11.2016
Liberal Arts
BMCC
Certificate - Medical Assistant
Allen School of Health Sciences
Training and Certification - Home Health Aide
New York City College of Technology