Rosalba Villalobos
Moses Lake,WA
Summary
Experienced with facilitating communication between Spanish and English speakers. Utilizes linguistic expertise to ensure accurate and effective interpretation in diverse settings. Track record of maintaining confidentiality and cultural sensitivity while delivering clear and precise translations.
Overview
2027
2027
years of professional experience
Work History
Spanish Interpreter
Self Employed Services
Moses Lake, WA
2024 - Current
- Facilitated clear communication between Spanish-speaking clients and service providers.
- Assisted clients in navigating services, enhancing their overall experience.
- Provided real-time interpretation during meetings and consultations, improving engagement.
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Maintained message content, tone, and emotion as closely as possible.
Bank Teller
Key Bank
Moses Lake, Washington
05.2022 - 05.2024
- Processed customer transactions efficiently and accurately.
- Assisted clients with account inquiries and banking services.
- Maintained cash drawer, ensuring proper balancing at end of shifts.
Material Specialist
Genie Industries
09.2018 - 03.2019
- Distribution of tools for Genie lifts while keeping inventory of all supply coming and going.
- Receive shipments of trucks making sure all inventory had arrived correctly according to paperwork, file the appropriate paperwork to go with each shipment.
- Filing the correct documents if we had an error in inventory.
- Speaking to other companies about products misdelivered to Genie and filling out the according paperwork
Customer Service Specialists
Farmers Insurance Group
05.2013 - 08.2018
- Writing new Auto and Home Insurance policies
- Maintain great relationship with our clients
- Help clients file insurance claims
- Making insurance payments directly to the computer
- Filing paperwork
- Handling customer complains
Education
High School -
Sun Valley High School
Mesa, AZSkills
- Inventory management
- Quality control
- Safety compliance
- Team collaboration
- Attention to detail
- Conflict resolution
- Computer skills
- Financial reporting
- Compliance understanding
- Effective communication
- Data entry efficiency
- Trustworthiness and integrity
- Bilingual communication
- Fluent spanish
- Verbal communication
- Memory retention
Timeline
Bank Teller
Key Bank
05.2022 - 05.2024
Material Specialist
Genie Industries
09.2018 - 03.2019
Customer Service Specialists
Farmers Insurance Group
05.2013 - 08.2018
Spanish Interpreter
Self Employed Services
2024 - Current
High School -
Sun Valley High School
References
- Alberta Cannon, Insurance Agent, 509.771.1124, Wilson Creek, WA
- Anna Dominguez, Grant county PUD, 509.499.3120, Moses Lake, WA
- Daisy Leon, Banner Bank, 509.433.5713, Kennewick , WA