Summary
Overview
Work History
Education
Skills
Timeline
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Rosalea Rosario

Rosalea Rosario

Miami,FL

Summary

Proven multitasker and exceptional communicator, I excelled at Omakai Sushi by ensuring high-quality guest experiences and maintaining seamless service under pressure. Skilled in cash handling and guest relations management, I consistently prioritized customer satisfaction, contributing to a significant decrease in order errors and complaints. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Omakai with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Server/Roller/Host/To-Go Server

Omakai Sushi
10.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Food Runner/Expo

Juvia Group
03.2021 - 08.2021
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Education

Associate of Arts - Business Administration And Management

Broward College
Fort Lauderdale, FL
12.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Safe Food Handling
  • Guest Relations Management
  • Child Development
  • Parent-Teacher Communication
  • Physical Education Encouragement
  • Outdoor Learning
  • Patience and Empathy

Timeline

Server/Roller/Host/To-Go Server

Omakai Sushi
10.2021 - Current

Food Runner/Expo

Juvia Group
03.2021 - 08.2021

Associate of Arts - Business Administration And Management

Broward College

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Rosalea Rosario