Rosalene Boyd
Port Angeles,WA
Overview
13
13
years of professional experience
Work History
Front Desk Accounting Clerk
Lower Elwha Klallam Tribe
04.2021 - 01.2025
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Managed phone calls and customer service contact
- Input high volume of monthly invoices with consistent accuracy.
- Prepare spreadsheet uploads for recurring monthly bills and payroll deductions.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments.
- Supported audit preparations through documentation review and prompt response to auditor inquiries.
- Received incoming payments at the front desk.
Billing Clerk
Lower Elwha Klallam Tribe
Port Angeles, WA
05.2012 - 03.2021
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Located errors and promptly refiled rejected claims.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Continuously updated professional skills through ongoing education and training opportunities, staying informed on changes in healthcare industry standards and trends.
- Handled sensitive patient information with utmost discretion, maintaining strict confidentiality in accordance with HIPAA regulations.
- Maintained strong knowledge of current industry regulations and guidelines, ensuring compliance within all aspects of the medical billing process.
- Updated patient financial information to guarantee accuracy.
- Assisted patients with inquiries regarding bills, providing clear explanations of charges and answering questions related to insurance coverage or payment options.
- Verified insurance of patients to determine eligibility.
Skills
- Payment processing
- Invoice processing
- Clerical support
- Administrative support
- Recordkeeping
- File maintenance
- Data processing
- Document scanning
- Audit support
- Customer service
Timeline
Front Desk Accounting Clerk
Lower Elwha Klallam Tribe
04.2021 - 01.2025
Billing Clerk
Lower Elwha Klallam Tribe
05.2012 - 03.2021