Rosalia Hernandez-Rodriguez
4316 E Tropicana Ave Apt 68,NV
Overview
16
16
years of professional experience
Work History
Cashier
Standard Restaurant Supply
02.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Front Desk Agent
Four Points Hotel
04.2020 - 09.2021
- Resolved billing disputes promptly, maintaining professionalism and customer satisfaction throughout the process.
- Collected room deposits, fees, and payments.
- Maximized revenue by upselling room upgrades and additional services.
- Handled cash transactions accurately, balancing daily reports at the end of each shift.
Cashier
Sears
04.2018 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Custodian
Clark County School District, CCSD
05.2006 - 01.2011
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Education
High School Diploma -
Basic High School
Henderson, NV06-2003
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling
- Time management skills
- Customer service excellence
- Bilingual
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier
Standard Restaurant Supply
02.2022 - 07.2022
Front Desk Agent
Four Points Hotel
04.2020 - 09.2021
Cashier
Sears
04.2018 - 02.2020
Custodian
Clark County School District, CCSD
05.2006 - 01.2011
High School Diploma -
Basic High School
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