Versatile team member offering over 10+ years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
26
26
years of professional experience
Work History
Merchandiser
Standard Restaurant Supply
04.2022 - 10.2022
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
Answered customer questions regarding store merchandise, department information, and pricing.
Lead Food Server/Shift Manager
Dennys Corp
07.1996 - 03.2021
Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming dining environment.
Trained new food servers on proper serving techniques, menu knowledge, and guest interaction to ensure consistency in service quality.
Resolved customer complaints professionally and efficiently, ensuring repeat business and positive reviews.
Practiced good time management to deliver customers' prepared orders quickly and accurately.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Retail and Replenishment Associate
JCPenny Department Store
07.2010 - 12.2010
Enhanced store presentation by organizing shelves, replenishing stock, and maintaining cleanliness throughout the sales floor.
Resolved customer inquiries by locating items, providing product information, and offering additional assistance as needed.
Helped maintain a positive store atmosphere by engaging customers professionally and courteously when assisting them on the sales floor.
Education
Certificate in Software - Computer Software And Media Applications
Professional Institute of Technology
Las Vegas, NV
06.2019
High School Diploma -
El Rancho High School
Pico Rivera, CA
06.1988
Skills
Store Maintenance
Pricing and Signage Updates
Pricing and Shelf Labeling
Exceptional Customer Service
Adaptability and Flexibility
Customer Service
Professional and Courteous
Timeline
Merchandiser
Standard Restaurant Supply
04.2022 - 10.2022
Retail and Replenishment Associate
JCPenny Department Store
07.2010 - 12.2010
Lead Food Server/Shift Manager
Dennys Corp
07.1996 - 03.2021
Certificate in Software - Computer Software And Media Applications
Professional Institute of Technology
High School Diploma -
El Rancho High School
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