Rosalia Lopizzo
Staten Island,NY
Summary
Experienced with managing administrative and clinical tasks in fast-paced healthcare environment. Utilizes strong organizational and multitasking skills to ensure smooth office operations and high patient satisfaction. Adept at multitasking and organization, I enhanced patient retention through exceptional service and streamlined operations. My attention to detail and problem-solving skills contributed to practice growth and efficient claim processing.
Overview
4
4
years of professional experience
Work History
Practice Office Associate
Northwell Health
12.2024 - Current
- Ensured compliance with HIPAA regulations by diligently protecting sensitive patient information at all times.
- Contributed to practice growth by actively promoting services within the community and successfully recruiting new patients.
- Developed comprehensive knowledge of various insurance plans to expedite claim processing while minimizing denials or delays in payment.
- Streamlined front desk operations for increased efficiency and improved patient satisfaction.
- Boosted patient retention rates by providing exceptional customer service and maintaining a welcoming office environment.
Project Manager
Grecian Pools International
07.2021 - 05.2025
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
Business Development Intern
The Sensory Studio
09.2023 - 12.2023
- Assisted in creating compelling proposals, presentations, and marketing materials to attract new clients.
- Worked closely with other interns and colleagues for knowledge sharing, skill development, and team building.
- Contributed to monthly sales targets achievement by consistently meeting individual KPIs related to lead generation activities.
- Expanded company''s reach into new markets with thorough research on untapped opportunities and competitor landscape assessment.
Student Government Secretary
New York Institute of Technology - NY New York
09.2022 - 05.2023
- Contributed to the development of comprehensive event plans for various student government initiatives, boosting campus engagement.
- Served as a liaison between different departments on campus, enhancing cross-functional collaboration in addressing student concerns and needs.
- Updated membership rosters regularly to ensure accurate representation of active members within the student government body.
- Coordinated logistics for guest speakers and panelists at on-campus events, fostering intellectual discourse among students.
Education
High School Diploma -
Tottenville High School
Staten Island, NYBachelor of Science - Biology
New York Institute of Technology
Old Westbury, NY05-2023
Skills
- Microsoft office
- Meeting coordination
- Problem-solving
- Patient care
- Attention to detail
- Multitasking and organization
- File organization
- Document management
Timeline
Practice Office Associate
Northwell Health
12.2024 - Current
Business Development Intern
The Sensory Studio
09.2023 - 12.2023
Student Government Secretary
New York Institute of Technology - NY New York
09.2022 - 05.2023
Project Manager
Grecian Pools International
07.2021 - 05.2025
High School Diploma -
Tottenville High School
Bachelor of Science - Biology
New York Institute of Technology