ROSALIA MONTANO

AB-InBev

06.2012 - 09.2023

Resolved customer issues quickly to close deals and boost client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Established and cultivated solid business relationships with new or existing customers.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Evaluated performance against goals and implemented appropriate development plans.
Compiled and analyzed data to determine approaches to improve sales and performance.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Collaborated with human resources and outside counsel to protect company from legal claims.
Created and finalized contracts and other legal documents for clients.
Minimized risk exposure through careful advice on business operations and strategic plans.

Summary