Rosalina Coronado
Atlanta,GA
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Piedmont Hospital
01.2025 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Student Nurse Extern (resource)
Northside Hospital Atlanta
07.2023 - 01.2025
- Practiced effective time management while prioritizing tasks based on urgency.
- Maintained a safe environment for patients by following infection control protocols.
- Provided direct care to patients under the supervision of a registered nurse or physician.
- Performed basic nursing skills such as taking blood pressure, temperature, pulse and respiration.
- Maintained accurate documentation of patient information according to policies and procedures.
- Responded quickly and effectively to emergency situations in accordance with established protocols.
Customer Service Representative
State Farm
08.2024 - 11.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Material Handler
Tory burch distribution center
09.2022 - 07.2023
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Managed work area cleanliness by following company guidelines for organization.
- Investigated discrepancies between inventory records and actual stock on hand.
- Verified accuracy of contents against order forms before sealing packages.
Supervisor
Wayfield Foods
09.2019 - 05.2022
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Created new strategies for improving customer service standards within the organization.
- Maintained accurate records of daily transactions using computer software programs.
Education
Some College (No Degree) - Bachelor's in Health Science
Clayton State University
07-2025
High School Diploma -
Mundy's Mill High School
Jonesboro, GA05-2020
Skills
- Equipment safety
- Vital signs monitoring
- CPR certification
- Patient records
- PPE Policy Adherence
- Customer Service
- Staff Management
- Goal-Oriented
- Clinical judgment
Timeline
Patient Care Technician
Piedmont Hospital
01.2025 - Current
Customer Service Representative
State Farm
08.2024 - 11.2024
Student Nurse Extern (resource)
Northside Hospital Atlanta
07.2023 - 01.2025
Material Handler
Tory burch distribution center
09.2022 - 07.2023
Supervisor
Wayfield Foods
09.2019 - 05.2022
Some College (No Degree) - Bachelor's in Health Science
Clayton State University
High School Diploma -
Mundy's Mill High School