Rosalind Cannon
Fort Worth,TX
Summary
Self-starting, driven administrative professional known for strong attention to detail and effective scheduling capabilities. Experienced in data entry and office administration, ready to support organizational efficiency and client engagement.
Overview
38
38
years of professional experience
Work History
Administrative Assistant
Our Community Our Kids
Fort Worth, TX
03.2019 - Current
- Pull monthly data warehouse reports
- Email weekly monitoring of uploads, return/FRE spreadsheets
- Monitor IMPACT for I&R
- Retrieve immunization records from IMMTRAC
- Coordinate caseworkers schedule for CWOP
- Email invites to caseworkers for scheduled building duty
- Redact case files
- Request birth certificates and social security cards
- Request medical records, police records, and in/out of state CPS records
- Notarize documents
- Answer phone regarding case inquiry
Front Desk Receptionist
Midland Health
Midland, TX
11.2017 - 03.2019
- Greeted patients, managed check-ins, and created a welcoming front-office environment
- Scheduled and confirmed appointments, ensuring optimal time management and customer satisfaction
- Managed a high volume of phone calls, assisting and directing inquiries appropriately
- Processed payments and managed patient accounts with attention to detail and accuracy
- Supported administrative functions, including filing, data entry, and document preparation
Clerk IV
Health and Human Services Commission
Midland, TX
07.1988 - 10.2017
- Data entry of client application registrations for SNAP, TANF, and Medicaid
- Communicate with customers via phone regarding their case benefits, provide customers with verification of benefits
- Track completed production of workers tasks, attendance, and training hours
- Data enter problems or complaints related to past due applications or changes compiled on daily Excel spreadsheets
Education
Bachelor of Science - Public Health
Southern New Hampshire University
Manchester, NH05-2024
Skills
- Customer service
- Data entry
- Microsoft Office Suite
- Professional communication
- Office administration
- Database entry
- Scheduling and calendar management
- File organization
Timeline
Administrative Assistant
Our Community Our Kids
03.2019 - Current
Front Desk Receptionist
Midland Health
11.2017 - 03.2019
Clerk IV
Health and Human Services Commission
07.1988 - 10.2017
Bachelor of Science - Public Health
Southern New Hampshire University