Rosalind Sapp
Winter Haven,FL
Summary
Adaptable professional with extensive experience in customer service and workflow management. Skilled in implementing efficient solutions, managing care coordination, and driving quality control across diverse projects.
Overview
37
37
years of professional experience
Work History
Care Manager
Self-employeed
Winter Haven, FL
07.2025 - Current
- Coordinated individualized care plans to meet clients' specific health needs.
- Collaborated with healthcare providers to deliver integrated care for clients.
- Monitored client progress and adjusted care plans to enhance outcomes.
- Documented client interactions and updated records accurately and timely.
Embroidery Machine Operator
Ranstad Staffing Agency
Lakeland, Florida
07.2024 - 06.2025
- Operated embroidery machines to produce high-quality designs on diverse fabrics.
- Adjusted machine settings according to fabric type, size of design, number of colors used, and other specifications.
- Set up machinery precisely for various projects to ensure optimal performance.
- Monitored machine performance, adjusting settings for consistent quality.
- Inspected finished products for quality and consistency of stitching.
- Collaborated with team members to meet production deadlines efficiently.
- Documented production activities and reported issues to supervisors promptly.
- Maintained cleanliness and organization of the work area and equipment.
- Maintained a clean and organized work area to ensure efficiency.
Embroidery Machine Operator
Customize That
Lake Worth, Florida
02.2022 - 06.2024
- Operated multi-head embroidery machines for high-quality textile production.
- Set up and adjusted equipment for diverse embroidery designs, ensuring adherence to specifications.
- Monitored machine performance, maintaining quality output and operational consistency.
- Monitored machine performance to ensure consistent operation and quality output.
Embroidery Machine Operator
IGT Graphics Inc
Wellington, Florida
10.2012 - 01.2022
- Operated embroidery machines to create designs on various fabrics.
- Set up machinery according to specifications for different projects.
- Maintained cleanliness and organization of the work area and equipment.
- Inspected finished products for quality and consistency of stitching.
- Collaborated with team members to meet production deadlines efficiently.
- Documented production activities and reported issues to supervisors promptly.
- Kept work area clean and organized at all times.
- Performed routine maintenance tasks such as oiling and cleaning machines and replacing worn parts.
- Changed bobbins during production runs to ensure seamless operation of machines. during production runs.
- Created new patterns for custom orders based on customer requests.
- Performed tests on various fabrics to determine best settings for different types of stitches.
- Stopped machines immediately upon noticing any irregularities in their operations.
- Sourced materials from suppliers for each job order placed by customers.
- Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides.
Cashier/Customer Service Cashier
Palm Beach Zoo
West Palm Beach, Florida
11.2007 - 03.2010
- Processed customer transactions accurately and efficiently at busy retail environment.
- Processed cash and credit card transactions efficiently, ensuring accurate receipts were issued.
- Handled cash register operations and maintained balanced cash drawers daily.
- Assisted customers with product inquiries and provided excellent service support.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Managed inventory levels by restocking shelves and organizing merchandise displays.
- Collaborated with team members to ensure smooth store operations during peak hours.
Photo Lab Manager
CVS Pharmacy
Delray Beach, Florida
11.1989 - 10.2007
- Oversaw daily operations of photo lab and coordinated staff scheduling to ensure efficient workflow.
- Oversaw quality control of all printed photographs and processing services.
- Monitored and adjusted inventory levels for photography supplies and equipment to support uninterrupted service.
- Trained new employees on equipment usage and customer service protocols.
- Assisted customers with photo printing needs and inquiries effectively.
- Implemented safety procedures for handling photographic chemicals and equipment.
- Organized promotional events to enhance photo lab visibility and attract more customers.
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of store displays.
- Operated cash register and processed customer transactions.
- Restocked shelves to maintain optimal inventory levels for customer satisfaction. and replenished inventory as needed.
- Handled merchandise returns and exchanges efficiently.
Education
GED -
Marathon High School
Marathon, FL05-1989
Timeline
Care Manager
Self-employeed
07.2025 - Current
Embroidery Machine Operator
Ranstad Staffing Agency
07.2024 - 06.2025
Embroidery Machine Operator
Customize That
02.2022 - 06.2024
Embroidery Machine Operator
IGT Graphics Inc
10.2012 - 01.2022
Cashier/Customer Service Cashier
Palm Beach Zoo
11.2007 - 03.2010
Photo Lab Manager
CVS Pharmacy
11.1989 - 10.2007
GED -
Marathon High School