
Dynamic Front Desk Receptionist with a proven track record at Columbia Dental Health Center, excelling in patient record management and insurance verification. Bilingual in English and Spanish, I leverage strong communication and problem-solving skills to enhance patient satisfaction and build lasting relationships, ensuring seamless service and operational efficiency.
Front Desk Lead
Gather and review patient records , verify patient insurance.
• Submit VA Notes for payout claims
• document patient accounts with Dr Notes
Received and processed client payments, updated clients accounts.
•sustained elevated level of costumer satisfaction while starving to exceed sales and profitability.
• Explain Dental plans to patient to ensure correct payment options.
• Verify Dental insurance.
• built loyal patient following and retained return patients by providing empathetic and caring service.
Fluent in English & Spanish
Problem Solver
Call Routing
Strong communication Skills
listening Skills
Correspondence Typing