Rosalinda Casas
Odessa,TX
Summary
Dynamic and results-oriented professional with a proven track record at A-1 Plus Cleaning Services, LLC, and Whataburger. Excelled in team building and industrial cleaning methods, enhancing facility appearance and fostering a positive work environment. Achieved notable improvements in efficiency and customer satisfaction through effective multitasking and problem-solving abilities.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
3
3
years of professional experience
Work History
Janitorial Assistant
A-1 Plus Cleaning Services, LLC
03.2023 - Current
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Assisted with inventory management for cleaning supplies, ensuring adequate stock levels.
- Demonstrated attention to detail by identifying and addressing minor maintenance issues before they escalated.
Team Leader
Whataburger
09.2021 - 06.2023
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Mentored junior staff members, helping them develop their leadership potential and advance in their job.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Education
High School Diploma -
Odessa High School
Odessa, TX05-2022
Skills
- Basic maintenance
- Industrial cleaning methods
- Multitasking
- Problem-solving abilities
- Team building
- Time management abilities
- Inventory Management
Languages
English
Spanish
Timeline
Janitorial Assistant
A-1 Plus Cleaning Services, LLC
03.2023 - Current
Team Leader
Whataburger
09.2021 - 06.2023
High School Diploma -
Odessa High School
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