Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
References
Languages
Timeline
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Rosalinda Flores

103 S Jay Avenue, Mission, TX

Summary

Seeking to acquire a challenging position, where one can utilize volunteer experience, professional experience, strong organizational, analytical and problem-solving skills to gain further experience and enhance the company's productivity and reputation

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Leader

Chick-Fil-A
Pharr, TX
02.2020 - 06.2021

Hours per week: 35

Salary: $13,000

  • Ensures team members are performing according to operator’s expectations
  • Manages labor, SOS, order accuracy, productivity, check average and sales
  • Counts tills and supervises restaurant safe count
  • Ensure restaurant is ran by federal, state, city and corporate standards
  • Supervised team members to confirm compliance with set procedures and quality requirements.

Youth Care Worker- DHS US Border Patrol Contractor

Dependable Health Services
Donna, TX
06.2021 - 09.2022

Hours per week: 40

Salary: $33,000

  • Obtained Security background clearance
  • Assists in keeping shower facilities well-ordered and cared for between uses
  • Issues and collects Government-furnished shower/hygiene supplies to detainees
  • Assists with the general child care of Unaccompanied Minors 0-5 years old in daycare area
  • Accompanied UC minors (0-5 years old) to medical area if and when needed
  • Assisted children in custody in communicating and interacting with family members who may be held in a separate pod or area of the facility
  • Maintained a safe working environment while encouraging adherence to safety rules and health guidelines set in place by the USBP staff
  • Completed clear and concise documentation of youth behavior and actions.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.

Porter- DHS US Border Patrol Contractor

Deployed Services
Donna, TX
01.2023 - 05.2023

Hours per week: 48

Estimated Salary: $58,000

  • Maintains building exteriors for professional, clean presentation standards.
  • Increase workplace safety by immediately reporting potential hazards.
  • Ensures all pods are always restocked according to CBP rules and guidelines
  • Drives to local pharmacies to pick up subjects’ medical prescriptions
  • Picks up subject’s property bags in intake entrance
  • Receives and provides manifests with subjects property bags based on name and ID number
  • Part of company travel team to train in recently opened immigration sites
  • Orders supplies from warehouse facility in order to keep shelves stocked at all times

Level 3 Guard- DHS US Border Patrol Contractor

Akima Global Services
Donna, TX
05.2023 - Current

Hours per week: 48

Estimated Salary: $104,000

  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Conducted pat-downs on newly arrived detainees in search of unauthorized items such as weapons
  • Escorting of detainees all throughout immigration tent
  • Enhanced security by diligently monitoring gate access points and verifying visitor credentials.
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled and monitored premises in company vehicle and by foot.
  • Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to CBP supervisors.

Education

High School Diploma -

IDEA Mission College Prepatory
1600 S. Schuerbach Rd. Mission, TX 78572
05.2019

University of Texas Rio Grande, W University Dr
Edinburg, Tx

Skills

  • Safety Protocols
  • CBP Facility Operations
  • OSHA Requirements
  • Safety and Security
  • Supply Stocking and Organization
  • Baggage Collection and Transport
  • Training and Development
  • Document Preparation
  • Problem Solving
  • Team Leadership Skills
  • Verbal and Written Communication
  • Weapon Handling

Volunteer Experience

Templo Biblico Palabra Viviente (TBPV Church)                 01/2014 - Current

  • Designed and taught lessons in accordance with approved religious curriculum
  • Assists in Radio ministry by managing radio controls, recording, and programming music
  • Contributes to yearly vacation bible school program development and innovation
  • Assists in media team by photographing church services and events
  • Manages church social media by uploading announcements, photos and videos

Certification

Non-commission Security License- Level 2

Armed Guard Security License- Level 3

Occupational Safety and Health Administration (OSHA) 30 Certified

References

Longtime Friend: Brianna L. Palma (956)-457-7109

High School Teacher: Desiree Garcia (956)-360-9985

CFA FOH Manager: Oscar Garcia: (956)-467-3189

Dependable Health Services (LUKE) Supervisor: Samantha Hernandez (417)-772-4342

Deployed Services Supervisor: Alexandra Arbolay (956)-854-0295

Akima Global Services Site Manager: Marco Torres (956)-640-6450

Languages

English
Spanish

Timeline

Level 3 Guard- DHS US Border Patrol Contractor

Akima Global Services
05.2023 - Current

Porter- DHS US Border Patrol Contractor

Deployed Services
01.2023 - 05.2023

Youth Care Worker- DHS US Border Patrol Contractor

Dependable Health Services
06.2021 - 09.2022

Team Leader

Chick-Fil-A
02.2020 - 06.2021

High School Diploma -

IDEA Mission College Prepatory

University of Texas Rio Grande, W University Dr
Rosalinda Flores