Results-oriented Operations and Administrative Management professional with 15 years of experience in leading organizational operations and project management. Expertise in managing schedules, coordinating stakeholders, and overseeing vendor relationships to enhance operational efficiency. Skilled in contract administration, budgeting, and customer service, with a strong focus on improving workflows and service delivery in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Financial Aid Manager & Admissions Operations Coordinator
Coordinated events including financial aid workshops, family tours, parent social events, student program hosting, admissions open house events, and outreach initiatives for students and families.
Serve as a primary liaison between families, school leadership, faculty, and administrative departments.
Developed and maintained systems, databases, and reports to streamline operational procedures and enhance service delivery.
Train staff on policies, procedures, customer service standards, and system processes.
Collaborate across departments to coordinate schedules, communications, and project implementation.
Handle confidential records and sensitive information with professionalism and discretion.
Led office expansion initiatives, scaling workspace infrastructure and coordinating office suite growth to accommodate increasing employee headcount and business needs.
Managed office build-outs, space planning, furniture procurement, vendor negotiations, and facility logistics to support organizational growth.
Directed day-to-day operations, facilities management, vendor relationships, and administrative systems for a rapidly growing technology organization.
Oversaw budgeting, purchase orders, contract administration, and operational support functions to ensure compliance and operational continuity.
Coordinated cross-departmental communication and project management among executive leadership, Human Resources, Finance, IT, and external vendors to align strategic initiatives.
Developed operational processes and systems to enhance organizational effectiveness and employee experience during rapid expansion.
Executive Assistant & Office Manager
APPCELERATOR, INC.
Mountain View, CA
01.2011 - 01.2013
Coordinated executive calendars, travel logistics, meetings, and company events to ensure seamless operations.
Facilitated accounts receivable, collections, expense reporting, and operational administration to maintain financial health.
Assisted with new hire orientation efforts and organizational initiatives to enhance employee integration.
Executive Assistant & Office Manager
FUNAMBOL, INC.
Redwood City, CA
01.2008 - 01.2011
Managed office operations, executive scheduling, vendor relationships, and administrative systems to ensure seamless daily functions.
Coordinated employee onboarding and HR activities, developed compliance documentation, and streamlined company communications.
Supported payroll, expense reporting, budgeting, and operational processes.
Organized company meetings, events, and cross-functional projects to enhance collaboration and engagement.
Executive Assistant, Office Manager & Founding Team Member
PLUG AND PLAY TECH CENTER / AMIDZAD VENTURES
Sunnyvale, CA
01.2004 - 01.2008
Contributed as founding team member, supporting executive leadership and enabling operational growth during rapid organizational expansion.
Coordinated investor meetings, startup events, networking programs, and executive operations in a dynamic entrepreneurial environment.
Coordinated events and managed stakeholder communications to support entrepreneurs, investors, and executive leadership in operational planning.
Led office expansion initiatives, scaling workspace infrastructure and coordinating office suite growth to accommodate increasing employee headcount and business needs.
Managed office build-outs, space planning, furniture procurement, vendor negotiations, and facility logistics to support organizational growth.
Oversaw office administration, vendor contracts, accounts payable/receivable, payroll support, and financial reporting to ensure smooth operations.
Developed and implemented systems and processes that improved operational efficiency and supported organizational scalability.
Education
Bachelor of Science - Business Administration (Management Concentration)
Notre Dame De Namur University
Belmont, CA
Associate Degree - Computer Science & Accounting
Heald Business College
San Francisco, CA
Skills
Operations Management
Project Management
Financial Operations & Reporting
Financial Aid Administration
Admissions & Enrollment Management
Contract & Records Administration
Financial Eligibility & Verification
Executive & Administrative Support
Cross-Functional Team Leadership
Stakeholder & Customer Relations
Microsoft Office Suite & Google Workspace
Bilingual: English & Spanish
PROFESSIONAL DEVELOPMENT
Member of: National Association of Independent Schools (NAIS)
Annual Attendance - The National Association of Independent Schools (NAIS) People of Color Conference (PoCC), St. Louis, MI
Is a major annual professional development event focuses on equity, justice, and inclusion within independent schools.
Member of: Enrollment Management Association
Annual Attendance – Enrollment Management Association Conference (EMA)
Languages
Spanish
Native or Bilingual
Timeline
Financial Aid Manager & Admissions Operations Coordinator
Tuition Coordinator/Financial Aid Counselor at University of Maryland Global CampusTuition Coordinator/Financial Aid Counselor at University of Maryland Global Campus