Rosalinda Hernandez
Floresville,Texas
Summary
Dynamic and detail-oriented Office Receptionist with a solid background in managing front desk operations and ensuring exceptional customer service. Expertise in scheduling, data entry, and bilingual communication in English and Spanish enhances the ability to effectively support diverse clientele. A Bachelor of Science in Health Administration provides a strong foundation in administrative functions, complemented by proficiency in Microsoft Office and telephone communication. Committed to fostering efficient office workflows and delivering a positive experience for clients and colleagues in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Transportation Dispatcher
La Vernia Independent School District
10.2024 - 05.2026
- Coordinated daily bus routes for 30 school buses serving district students
- Monitored real-time GPS tracking systems to ensure on-time transportation services
- Resolved route disruptions by deploying substitute drivers and adjusting schedules
- Communicated transportation updates to parents, schools, and administrative staff
- Maintained accurate driver attendance records and vehicle assignment documentation
- Monitor and response to two-way radio communications
- Compile, maintain, file all logs, worksheets, files, and report related to dispatch operations
- Serve as a substitute bus driver as needed
School Bus Driver
La Vernia Independent School District
05.2023 - 10.2024
- Perform pre- and post-trip inspection according to specifications to ensure bus can be operated safely and notify supervisor of needed repairs. Keep assigned bus clean and maintain appropriate level of fuel.
- Instruct students on safe entering, exiting, and passenger rules and regulations.
- Monitored student conduct and enforced compliance with district transportation regulations during transit.
- Observe all traffic laws and safety regulations for school buses.
- Guided students with special needs through boarding and disembarking processes, enhancing their travel experience.
- Executed safe operation of school bus, ensuring punctual transport of students to and from educational facilities.
- Operate and monitor two-way radio equipment to communicate with transportation office and other drivers
- Maintained Texas driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
School Bus Driver
Floresville Independent School District
08.2013 - 08.2014
- Transported students safely on assigned routes while maintaining schedule adherence
- Assessed vehicle conditions through pre-trip inspections to ensure adherence to safety protocols.
- Instruct students on safe entering, exiting, and passenger rules and regulations. Supervise students while they board and leave the bus and cross the street.
- Operate and monitor two-way radio equipment to communicate with transportation office and other drivers
- Maintained accurate daily logs of routes, mileage, and incident reports
- Monitored student behavior during transit to maintain a safe and respectful environment.
- Operated school bus safely, ensuring timely transport of students to and from school.
- Obeyed federal, Texas and local traffic laws and regulations to enable safe transportation outcomes for participants.
Transit Bus Driver
South Coast Area Transit
05.2000 - 12.2007
- Collected fares and provided route information to passengers
- Resolved passenger concerns while maintaining schedule adherence
- Assisted elderly and disabled passengers with boarding procedures
- Conducted pre-trip vehicle inspections ensuring mechanical compliance
- Operated 40-foot transit buses safely across 12 designated routes
- Coordinated with dispatch to address service delays and route detours
- Operated transit buses safely across designated routes, ensuring timely arrivals and departures.
- Managed passenger safety by enforcing rules and regulations during transit operations.
Education
Medical Records - Undergraduate
University of Phoenix
San Antonio, TX03.2017
Bachelor of Science - Health Administration
University of Phoenix
San Antonio, TX01.2019
Associate of Arts - Health Administration/Medical Records (Certificate Track)
University of Phoenix
San Antonio, TX01.2017
Skills
- Customer Service
- Multitasking
- Organizational Skills
- Communication
- Data Entry
- Telephone Skills
- Microsoft Office
- Detail Oriented
- Professionalism
- Front Office
- Telephone skills
- Time management
- Organization skills
- Fluent in English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
Transportation Dispatcher
La Vernia Independent School District
10.2024 - 05.2026
School Bus Driver
La Vernia Independent School District
05.2023 - 10.2024
School Bus Driver
Floresville Independent School District
08.2013 - 08.2014
Transit Bus Driver
South Coast Area Transit
05.2000 - 12.2007
Bachelor of Science - Health Administration
University of Phoenix
Medical Records - Undergraduate
University of Phoenix
Associate of Arts - Health Administration/Medical Records (Certificate Track)
University of Phoenix