Terry Clemons
Clearwater,FL
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in Transportation Security environment. Ready to help the team to keep America skies safe.
Overview
10
10
years of professional experience
Work History
Transportation Dispatcher
Careride LLC
09.2016 - 03.2021
- Our company averages 1300 trips daily, it falls on myself and my fellow dispatchers to make sure the correct vehicle gets to clients on time
- I help assign drivers to runs as they populate in the system
- I also field calls from drivers and clients that need help with trips
- I oversee maintenance of the fleet pulling vehicles off the road as needed
- When incidents with clients happen I help drivers record the incident and file it per protocol.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Updated vehicle logs, cargo records and billing statements with accuracy and efficiency.
- Scheduled and dispatched drivers to locations in Pinellas County, Fl
Automated Logistical Specialist
U.S Army
09.2010 - 04.2014
- As a soldier was trained in combat, Life saving techniques and conducting physical exams
- I also completed Fire arm prevention and safety training
- My main job was working in the warehouse dealing with incoming shipments, unloading cargo from trucks verifying shipment quantities
- I also kept detailed records of current inventory coordinated distribution of materials and transport logistics
- It was my job to manage and supervise property records totaling more than $32 million
Department Supervisor
JC Penny’s
10.2008 - 08.2010
- I would open and close the store this includes counting cash drawers, helped with refunds/returns, also processed shipments, and updated prices
- I also helped customers either find products or with complaints in person or over the phone
- I held interviews for new employees, made sure that they were trained properly.
- I performance evaluations on current employees
- I helped put together store displays and made sure selves were stocked and organized.
Education
Associates - Criminal Justice
Keiser University
Clearwater, FL12.2020
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Countryside High School
2006
Skills
- Equipment Location Identification
- Service Requests
- Work Personnel Advisement
- Customer File Maintenance
- Service Coordination
- Team Work Scheduling
- Equipment Inspection
- Decision Making
- Customer Service
- Dispatch Recordkeeping
- Route Planning and Adjustment
Additional Information
- Honors & Awards , Army Good conduct medal Service medal National Defense service medal Global war on terrorism service medal 3 Certificate of achievements SKILLS
Timeline
Transportation Dispatcher
Careride LLC
09.2016 - 03.2021
Automated Logistical Specialist
U.S Army
09.2010 - 04.2014
Department Supervisor
JC Penny’s
10.2008 - 08.2010
Associates - Criminal Justice
Keiser University
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Countryside High School