Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosalinda Martinez

Oxnard,CA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

16
16
years of professional experience

Work History

Call Center Representative

Liberty Tax Service
Oxnard, CA
01.2023 - Current
  • Answering And Making Calls for Existing Customers and New Customer
  • Updated databases with new and modified customer data.
  • Maintained detailed records of customer interactions and transactions for future reference.
  • Scheduling Appointments

Retail Sales Associate

Metro by T-Mobile
Oxnard, CA
06.2010 - 12.2025
  • Assisted in the preparation and execution of physical inventory counts.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.

Created price tags and merchandise signs for new items.

  • •Multitasking,Store Deposit's
  • Work as Team

Education

GED -

Rio Mesa Highschool
Oxnard, CA
06-2008

Skills

  • Sales closing
  • Call logging
  • Account updating
  • Complaint resolution

Timeline

Call Center Representative

Liberty Tax Service
01.2023 - Current

Retail Sales Associate

Metro by T-Mobile
06.2010 - 12.2025

GED -

Rio Mesa Highschool
Rosalinda Martinez