Rosalinda Priego
El Paso,TX
Summary
Self-motivated professional seeking full time position where the knowledge, abilities and experience obtained during the workforce are utilized at their fullest potential. Excited to provide continuous patient care and integrity of patients
Overview
19
19
years of professional experience
Work History
Care Coordinator
El Paso Physical Therapy Specialist
El Paso, Texas
07.2022 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Cooordinate with various staff within to ensure patient/customer requests are handled appropriately and in a timely manner.
- Enhance patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Perform data entry of protected health information while adhering to all HIPPA guidelines and regulations
- Collect and document patient payments.
- Operate multi-line phone system
- Verify patient insurance benefits, to include submission of authorizations if needed
- Communicate effectively with clinic, billing staff, referring providers and their staff.
- Execute all other job duties as assigned
- Fax, mail and file medical records and related sensitive documents
- Preparing Evaluation charts for the next day, making sure that the new patients have completed their Pre-registration on-line
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Office Care Coordinator
El Paso Physical Therapy Services
El Paso, TX
08.2007 - 07.2022
- Used company software and databases to maintain appointments for patients
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care
- Review schedule for the next day to make sure that patients are sch for Evaluations, Reevaluation, 10th visit, Progress Note/POC and Discharge appointments
- Collecting & posting payments
- Facilitating key Tasks sent from Billing/Authorization Department
- Placing supply orders for the Clinic (Medical & Office supplies)
- Coordinating Health Fairs w/ the Community
- Performing a number of Administrative duties to include Data to gather for Monthly targets
- Preparing Medical Records for Attorneys and Insurance as per requested
- Operate multi-line phone system, fax, mail medical records and related sensitive dpocuments
Marketing Liaison
AM Medical Home Health
El Paso, TX
07.2006 - 08.2007
- Developed compelling presentations that effectively communicated Patient care at home, to potential Physicians, Physician Assistant, Nurse Practitioner and Social Workers at the Hospitals
- Coordinate luncheons with Physician and Staff to educate on the care available for patients at home
- Answered general marketing department inquiries by email, phone, and mail.
- Planned and executed internal and external marketing events.
- Tracked and reported on marketing campaign responses.
Education
High School Diploma -
Jefferson High School
El Paso, TexasSkills
- Case management
- Documentation
- Organizational skills
- Patient advocacy
- Medical terminology understanding
- Documentation proficiency
- Multidisciplinary team collaboration
- Scheduling
- Time management
- Team collaboration
- Clear communication
- Conflict resolution
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Care Coordinator
El Paso Physical Therapy Specialist
07.2022 - Current
Office Care Coordinator
El Paso Physical Therapy Services
08.2007 - 07.2022
Marketing Liaison
AM Medical Home Health
07.2006 - 08.2007
High School Diploma -
Jefferson High School