Summary
Overview
Work History
Skills
References
Languages
Timeline
Generic

ROSALINDA RIOS

Crystal City,TX

Summary

Self-directed with experience in corrections and direct care. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

29
29
years of professional experience

Work History

Direct Care

Krucial Staffing
Carrizo Springs, TX
04.2021 - 03.2022
  • Help supervise the youth in our care
  • Act as a mentor and set a positive example
  • Oversee and encourage resident participation in group activities
  • Encourage completion of daily chores and personal hygiene tasks
  • Provide one-on-one supervision or support as needed.

Direct Care /Shift Supervisor

Krucial Staffing
Carrizo Springs, TX
04.2021 - 03.2022
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Investigated accidents or incidents occurring during shift hours.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.
  • Resolved customer complaints and reported issues to senior management.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.

Gate Guard

Timekeepers
Catula, TX
12.2020 - 02.2021
  • Commissioned officers, armed or unarmed security operations

Gate1

Gate Guard
Carrizo Springs, TX
11.2019 - 03.2020
  • Commissioned officers, armed or unarmed security operations

Direct Care

Krucial Staffing
Carrizo Springs, TX
05.2019 - 08.2019
  • Developed individual service plans in collaboration with the client, family members and other professionals.
  • Resolved conflicts between staff members or between staff and residents when necessary.
  • Facilitated team building activities among direct care staff members.
  • Implemented behavior management techniques as needed for residents.
  • Collaborated with families and outside agencies regarding resident needs.

Direct Care

Favorite Staffing
Oklahoma City, OK
09.2017 - 02.2018
  • Help supervise the youth in our care
  • Act as a mentor and set a positive example.

BRG Crystal City Correctional Center
Crystal City, TX
01.1993 - 01.2011
  • Help supervise the youth in our care
  • Act as a mentor and set a positive example
  • Oversee and encourage resident participation in group activities
  • Encourage completion of daily chores and personal hygiene tasks
  • Provide one-on-one supervision or support as needed.

Skills

  • Skills include strong customer relations and work well with diverse groups and individuals
  • Document Management
  • Safety awareness
  • Conflict resolution techniques
  • Employee Training
  • Scheduling Coordination
  • Continuous Improvement
  • Project Management
  • Staff Development
  • Operations Management
  • Safety reviews
  • Critical Thinking
  • Employee Supervision
  • Employee Performance Evaluations
  • Decision-Making
  • Time management abilities
  • Data Analysis
  • Effective Communication

References

  • Manager, Krucial Staffing, Carrizo Springs, Texas, (956)432-4529
  • Supervisor, Krucial Staffing, Carrizo Springs, Texas, (361)331-5075
  • Current manager, 9564324529
  • Current Supervisor, 3613315075

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Direct Care

Krucial Staffing
04.2021 - 03.2022

Direct Care /Shift Supervisor

Krucial Staffing
04.2021 - 03.2022

Gate Guard

Timekeepers
12.2020 - 02.2021

Gate1

Gate Guard
11.2019 - 03.2020

Direct Care

Krucial Staffing
05.2019 - 08.2019

Direct Care

Favorite Staffing
09.2017 - 02.2018

BRG Crystal City Correctional Center
01.1993 - 01.2011

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ROSALINDA RIOS