Summary
Overview
Work History
Education
Skills
Timeline
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Rosalinda Robinson

Richmond,CA

Summary

Experienced in efficient front desk management and creating a welcoming atmosphere for clients. Utilizes strong organizational skills and meticulous attention to detail to streamline office operations, ensuring efficiency and productivity. Demonstrates knowledge of effective communication techniques and customer service principles, enhancing visitor experiences and fostering positive interactions.

Overview

3
3
years of professional experience

Work History

Receptionist

Sev Laser
06.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Front Desk Associate/Cryotherapist trainee

CRYO+/CryoEvolution
02.2023 - 08.2024
  • Facilitated positive guest experiences through attentive front desk interactions.
  • Resolved inquiries efficiently.
  • Keep front desk tidy and presentable
  • Answer all incoming calls and redirect them or keep messages
  • Tracked and replenished office supplies.
  • Keep updated records and files on clients
  • Explained service benefits within the domains of health advancement, wellness improvement, and cosmetic enhancement.
  • Perform body contouring, sculpting and toning services
  • Worked independently, opening and closing the store

Package Handler

UPS
11.2021 - 06.2023
  • Collaborated with teammates and supervisors to identify hazards.
  • Ensured outbound shipments had essential paperwork attached.
  • Arranged the items in order of their final destination
  • Resolved conveyor jams to maintain steady flow of goods.
  • Used handheld scanners and physical logs to keep track of item movements

Education

High School Diploma -

Richmond High School
Richmond, CA
06.2018

Skills

  • Organizational
  • Communicative
  • Telephone skills
  • Customer/Client relations
  • Time management
  • Scheduling appointments

Timeline

Receptionist

Sev Laser
06.2024 - Current

Front Desk Associate/Cryotherapist trainee

CRYO+/CryoEvolution
02.2023 - 08.2024

Package Handler

UPS
11.2021 - 06.2023

High School Diploma -

Richmond High School

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