I've developed an interest in antique authentication and selling vintage collectibles Discovering the age and the history of an antique is quite exciting Antiques carry unique stories bridging the past to the present and I enjoy sharing the history of the antiques with collectors
Rosalinda Sanchez
Joliet,IL
Summary
Highly motivated professional with a strong work ethic and a passion for tackling new challenges. I am skilled in effective communication and relationship management. I am highly reliable and possess the ability to quickly adapt, learn, and deliver high-quality results. Exceptional interpersonal skills and time management skills.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Senior Inside Sales Representative
Power Equipment Direct
01.2018 - Current
- Self-motivated with strong desire to succeed in sales goals, achieve metrics and perform effectively in managing day to day operations.
- Developed exceptional interpersonal, speaking, and listening skills collaborating with colleagues across departments to ensure a smooth customer experience.
- Train and mentor new inside sales representatives in pressure washers and water pump categories to quickly onboard them into the sales process contributing to their success in achieving quotas within their first quarter.
- Maintain and deliver training presentations for pressure washer and water pump categories to keep entire team up to date with product knowledge.
- Handle a high volume of inbound phone and electronic customer interactions per day.
- Use company systems to record accurate and detailed records of daily customer interactions and maintain company database with essential account and sales information.
- Serve customers with knowledgeable, friendly support, identifying customer needs by asking appropriate questions, selecting merchandise and identifying opportunities for upselling or cross-selling additional products and completing purchases.
Assistant Store Manager
Walgreens
07.1988 - 01.2018
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Trained staff associates to deliver excellent customer service developing a loyal customer base through personalized interactions.
Education
Joliet Central High School
Joliet, ILSkills
- Reliable team member
- Collaborative team player
- Effective phone and email communication
- Skilled in multitasking
- Detail-oriented approach
- Highly organized
- Effective time management
- Client support
- Personnel training
- Effective relationship management
Certification
Certified Pharmacy Technician
Interests
Timeline
Senior Inside Sales Representative
Power Equipment Direct
01.2018 - Current
Assistant Store Manager
Walgreens
07.1988 - 01.2018
Joliet Central High School
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