Rosalio Marquez Vazquez
Severance,CO
Summary
- Community Engagement: Interaction with residents and exposure to municipal expectations
- Contract Awareness: Hands-on understanding of how municipal service agreements are executed in the field.
- Customer Communication: Experience resolving concerns and representing the company professionally.
- Operational Insight: Deep knowledge of service delivery processes, enabling better coordination of programs and reporting.
- Cross-Team Collaboration: Worked with dispatch, drivers, supervisors, and other departments to ensure service success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Driver
Republic Services
Fort Collins, CO
06.2018 - Current
- Conducted pre-trip and post-trip vehicle inspections to maintain optimal vehicle performance and safety standards.
- Collaborated with team members to streamline route efficiencies, enhancing service delivery timelines.
- Provided exceptional customer service by addressing inquiries and resolving issues during daily routes.
- Delivered consistent, high-quality waste and recycling services to residential customers while ensuring compliance with municipal contract requirements.
- Acted as a front-line representative of the company, regularly interacting with residents and addressing service concerns to maintain strong community relationships.
- Collaborated with supervisors and municipal administrator to resolve service issues and support contract performance standards.
- Supported data collection and reporting efforts by documenting service exceptions, route inefficiencies, and customer feedback.
- Maintained detailed knowledge of assigned municipal routes, contributing to operational efficiency and service reliability.
- Assisted in informing new drivers on route logistics, safety standards, and customer interaction best practices.
- Participated in community-facing initiatives such as service education, recycling awareness, and outreach events.
- Demonstrated strong time management by completing routes efficiently while adapting to changing service demands and priorities.
- Maintained an excellent safety record and adhered to all DOT and company policies.
Education
High School Diploma -
Poudre High School
Fort Collins, COSkills
- Municipal Service Operations & Compliance
- Customer & Community Relations
- Report Support & Data Tracking
- Route Optimization & Logistics
- Public Communication
- Problem Solving & Issue Resolution
- Time Management & Multi-Tasking
- Rise Routing software
- Microsoft Office (Word, Excel, Outlook, basic reporting)
Certification
Colorado Drivers license ( Clean record )
Class B CDL ( Air brake endorsement )
Languages
English
Spanish
Timeline
Residential Driver
Republic Services
06.2018 - Current
High School Diploma -
Poudre High School