Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Rosaliyah Ritter

San Antonio

Summary

Dynamic Customer Service Representative with over a year of experience delivering exceptional service and fostering strong relationships with clients. Expertise in retail environments and food service, combined with a commitment to achieving customer satisfaction, ensures a positive experience for all. Proficient in managing diverse tasks while maintaining a high level of organization and professionalism. Adept at utilizing communication skills to enhance team collaboration and support company objectives. Passionate about contributing to a team-focused environment, and dedicated to continuous improvement in service quality. I'm truly blessed that my experience has brought me this far in my career.

Overview

2
2
years of professional experience
2
2
Certifications

Work History

Smoke shop cashier

Galaxy Smoke Shop
Kemah
03.2025 - 06.2025
  • I was in charge of the POS system at two different locations. Weekly shipments that involved organizing inventory on the shelves. Daily counts of inventory, cleanliness, and customer satisfaction.
  • Assisted customers in selecting products and providing recommendations.

Boba Barista

lustea
San Antonio
08.2023 - 12.2024

Prepared a variety of bubble tea drinks following standard recipes. Worked with an amazing staff and management. During the day, I was in charge of customer service orders and the speedy delivery of orders in order to ensure the satisfaction of customers and team members.

Retail Sales Associate

Hot Topic
San Antonio
10.2023 - 02.2024

Seasonal employer in the San Antonio region. Worked well in a team and formed bonds that are well-kept.

My duties involved inventory and organizing merchandise in shipments. We also collaborated with a sister location, Box Lunch, and helped organize their shipments of merchandise as well.

Maintained store appearance by organizing displays and restocking inventory.

Skills

  • Merchandising display
  • Order fulfillment
  • Time management
  • Sales assistance
  • Cleanliness standards
  • Customer service
  • Inventory management
  • FOH assistance
  • Point of sale management
  • Retail merchandising
  • Team collaboration
  • Inventory organization
  • Store cleanliness
  • Beverage preparation
  • Customer recommendations
  • Customer relationship management
  • Attention to detail
  • Problem resolution

Certification

food handlers

Timeline

Smoke shop cashier

Galaxy Smoke Shop
03.2025 - 06.2025

Retail Sales Associate

Hot Topic
10.2023 - 02.2024

Boba Barista

lustea
08.2023 - 12.2024
Rosaliyah Ritter