Madalyn Ananua
McLoud,OK
Summary
Reliable smoke shop cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in both front end and specialized areas and flexible with changing business needs.
Overview
1
1
year of professional experience
Work History
Smoke Shop Cashier
Citizen Potawatomi Nation
05.2023 - Current
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Front End Cashier
Citizen Potawatomi Nation
11.2022 - Current
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Mcloud High School
Mcloud, OK05.2019
Bachelor of Arts - Printmaking
Maine College of Art
Portland, MESkills
- Complex Problem-Solving
- Adaptable and Flexible
- Liquor Law Compliance
- Customer Assistance
- Merchandising
- Currency Counting
- Work Task Prioritization
- Staff Training
- Cashier Oversight
- Customer Complaint Resolution
- Customer Preferences
References
Viola Jones
Front End Supervisor
(405) 408-7999
Timeline
Smoke Shop Cashier
Citizen Potawatomi Nation
05.2023 - Current
Front End Cashier
Citizen Potawatomi Nation
11.2022 - Current
High School Diploma -
Mcloud High School
Bachelor of Arts - Printmaking
Maine College of Art