Johana Guillen
Hialeah,FL
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Smoke Shop Cashier
Smoke Tokes
Hialeah, FL
01.2023 - Current
- Balanced cash drawer at end of shift to ensure accuracy of funds received.
- Informed customers about store promotions and discounts available.
- Kept track of inventory levels throughout the day.
- Followed up with customers after purchase was complete to ensure satisfaction.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Server
Denny's
Hialeah, FL
05.2021 - 05.2023
- Competitive spirit amongst coworkers that pushes one another to give our best service
- Developing multitasking skills through having to take multiple orders at once, make various drinks that range from sodas to shakes and smoothies to give to various tables, etc
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
High School Diploma -
Youth Co-op Charter High School
Hialeah, FL05.2022
Skills
- Restaurant Experience
- Serving Experience
- Time management
- Bilingual
- Communication skills
- Phone etiquette
- Food Service
- Cashiering
Personal Information
- Hollywood, FL
- Davie, FL
Languages
Spanish, Intermediate
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Smoke Shop Cashier
Smoke Tokes
01.2023 - Current
Server
Denny's
05.2021 - 05.2023
High School Diploma -
Youth Co-op Charter High School
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