Rosalva Aguilar
Bath,MI
Summary
Professional Secretary with over 15 years of experience managing daily administrative support tasks and operations in educational nursing industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Secretary III
MSU College of Nursing
East Lansing, MI
10.2013 - Current
- Support communication and planning for NPD for NPs and planning committees through scheduling, and documentation of minutes/notes.
- Initiate and maintain yearly planning calendar for planning and tracking progress with all department activities.
- Event planner - support participants, planners and presenters through registration process set-up, reconcile registration items for department events, from one hour meetings to conferences of 500 plus attendees
- Travel coordinator - manage departmental faculty calendar and coordinate, organize and finalize travel
- Work with Microsoft Office 365, Google Sites, MSU Qualtrics, and Eventbrite
- Collaborate across teams via MS Teams, OneDrive and Share Drive to share information and coordinate on new ideas.
- Reconcile accounts through EBS, process cash/check deposits, payments and refunds
Data Integrity Assistant
MSU ASCVP Advancement Services
East Lansing, MI
09.2010 - 10.2013
- Edit, code, data entry, and verify source documents using multiple entry methods, including imaging and workflow of data and gifts
- Financial processing of deposits – checks, credit cards, money
- Complete project work independently in order to facilitate functioning of department or section
- Verify and analyze data in order to ensure accuracy and resolve inconsistencies and discrepancies in data
- Processes complex and diverse information and independently
- Render decisions in order to process data or request specific actions for follow-up
- Customer service to donors, alumni, and MSU staff in order to resolve problems with account records
Secretary II
MSU Land Policy Institute
East Lansing, MI
03.2008 - 09.2010
- • Answering calls, taking messages and handling correspondence
- • Acting as receptionist and/or meeting and greeting clients
- • Maintaining calendars and arranging appointments
- • Typing, preparing, and collating reports
- • Organizing and servicing meetings (producing agendas and taking minutes)
- • Managing databases
- • Prioritizing workloads
- • Implementing new procedures and administrative systems
- • Liaising with relevant organizations and clients
- • Logging or processing bills or expenses
Clerical support
SOM Pricer VII, Blue Cross Blue Shield of Michigan, BCBSM
Lansing, MI
02.1997 - 04.2007
- • Manually prices and processed health care insurance status claims, regular, foreign and Medicare – advanced health insurance for State of Michigan in Professional Department
- • Voucher processing,
- • Researched, analyzed and entered qualitative data as part of finalizing claims process
- • ICD-9 coding; data entry, 10 key numeric.
- • Collected and analyzed information for report/audit processing
- • Used Microsoft Office Suite and three different financial databases exclusive to BCBSM
- • Maintained and met Quality and Quantity Standards set by Blue Cross Blue Shield of Michigan and State of Michigan account and applied HIPPA policies and procedures to maintain position.
Education
Certified Human Resources Specialist (CHRS) - Human Resources Development
Michigan State University
East Lansing, MI09.2020
High School Diploma -
Bath High School
Bath, MI06.1988
Skills
- Teamwork and Collaboration
- Active Listening
- Critical Thinking
- Analytical and Critical Thinking
- MS Office
- Team building
- Planning and Coordination
- Flexible and Adaptable
Timeline
Secretary III
MSU College of Nursing
10.2013 - Current
Data Integrity Assistant
MSU ASCVP Advancement Services
09.2010 - 10.2013
Secretary II
MSU Land Policy Institute
03.2008 - 09.2010
Clerical support
SOM Pricer VII, Blue Cross Blue Shield of Michigan, BCBSM
02.1997 - 04.2007
Certified Human Resources Specialist (CHRS) - Human Resources Development
Michigan State University
High School Diploma -
Bath High School
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