Rosalva Solis
Palmdale,United States
Summary
Dynamic Behavior Technician with a proven track record at Stepping Stones LLC, skilled in implementing behavior intervention plans and fostering client engagement. Adept in data collection and analysis, I excel in building rapport and utilizing positive reinforcement strategies to enhance communication skills and promote client growth.
Overview
2026
2026
years of professional experience
Work History
Behavior Technician
Stepping Stones LLC
2024 - Current
- Assist in implementing behavior intervention plans for clients.
- Collaborated with team members to develop effective strategies.
- Engaged clients in activities promoting social and communication skills.
- Participated in training sessions to learn best practices in behavior management.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Improved client communication skills through the use of evidence-based practices and techniques.
Summer Night Lights Staff
The City of Los Angeles
06.2024 - 08.2024
- Promoted fun, safe and inclusive environment by monitoring activities given to all community members.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
- Planned, organized, facilitated and promoted diverse recreational
programs.
Order Picker
Amazon Warehouse
02.2023 - 07.2024
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Housekeeper
United Hotel Management
10.2023 - 05.2024
- Maintained cleanliness and sanitation in assigned guest rooms and common areas.
- Responded promptly to guest requests for additional services or amenities.
- Trained new staff on housekeeping procedures and best practices for efficiency.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Sales Floor Associate
Target Store
12.2021 - 07.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to ensure timely restocking of shelves and displays.
- Implemented promotional displays, driving customer engagement and increasing sales visibility.
- Resolved customer concerns efficiently, fostering positive relationships and repeat business.
- Operated point-of-sale systems accurately, ensuring smooth transaction processes for customers.
- Trained new associates on store policies and operational procedures to promote teamwork.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Order Picker
Amazon Warehouse
11.2020 - 11.2021
- Operated handheld scanners to efficiently locate and pick items for customer orders
- Collaborated with team members to maintain optimal inventory levels and streamline workflow
- Adhered to safety protocols while navigating the warehouse environment and handling equipment
- Assisted in training new team members on picking processes and warehouse procedures
- Conducted quality checks on selected items to ensure accuracy before packing
- Maintained cleanliness and organization of work area to promote efficiency and safety standards
- Adapted quickly to changing priorities and workloads during peak operational periods
- Contributed to continuous improvement initiatives aimed at enhancing order fulfillment processes
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Performed proper lifting and handling techniques to maintain safe working environment.
Program Coordinator
The City of Los Angeles
08.2019 - 10.2019
- Coordinated community outreach programs to enhance public engagement and awareness.
- Developed and maintained project schedules to ensure timely completion of initiatives.
- Evaluated program effectiveness through data analysis and feedback collection from participants.
- Managed communication materials, ensuring accurate dissemination of information to stakeholders.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Enhanced digital presence by overseeing redesign of program's website and social media platforms.
Summer Night Lights Staff
The City of Los Angeles
06.2019 - 08.2019
- Promoted fun, safe and inclusive environment by monitoring activities given to all community members.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
- Planned, organized, facilitated and promoted diverse recreational
progress.
Guest Service/Cashier Manager
Target Store
11.2017 - 08.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, reconciling discrepancies promptly.
- Collaborated with team members to optimize checkout operations during peak hours.
- Handled returns and exchanges according to store policies, maintaining compliance.
- Provided product recommendations, enhancing customer satisfaction and loyalty.
- Supported inventory management by restocking merchandise on sales floor as needed.
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
- Assisted in training new cashiers, leading to improved performance across the entire team.
- Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check, or authorized charge account.
Summer Night Lights Staff
The City of Los Angeles
06.2018 - 08.2018
- Promoted fun, safe and inclusive environment by monitoring activities given to all community members.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
- Planned, organized, facilitated and promoted diverse recreational
programs
Education
Master of Arts - Psychology
The University of Arizona Global Campus
Tucson, AZCertificate - Small Business And Bookkeeping
ABC College
El Monte, CA11.2024
Bachelor of Arts - Criminal Justice
The University of Arizona Global Campus
Tucson, AZ07.2024
High School Diploma -
Los Angeles County Schools
Pacoima, CA06.2016
Skills
- Active listening
- Customer service
- Management
- Multitasking
- Typing
- Microsoft word suitable
- Prompting and fading strategies
- Empathy and patience
- Teamwork and collaboration
- Verbal and written communication
- Flexibility and adaptability
- Training and mentoring
- Nonverbal communication
- Treatment implementation
- Data collection and analysis
- Behavior observation
- Rapport building
- HIPAA requirements
- Time management
- Problem-solving
- Report writing
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Summer Night Lights Staff
The City of Los Angeles
06.2024 - 08.2024
Housekeeper
United Hotel Management
10.2023 - 05.2024
Order Picker
Amazon Warehouse
02.2023 - 07.2024
Sales Floor Associate
Target Store
12.2021 - 07.2022
Order Picker
Amazon Warehouse
11.2020 - 11.2021
Program Coordinator
The City of Los Angeles
08.2019 - 10.2019
Summer Night Lights Staff
The City of Los Angeles
06.2019 - 08.2019
Summer Night Lights Staff
The City of Los Angeles
06.2018 - 08.2018
Guest Service/Cashier Manager
Target Store
11.2017 - 08.2019
Behavior Technician
Stepping Stones LLC
2024 - Current
Master of Arts - Psychology
The University of Arizona Global Campus
Certificate - Small Business And Bookkeeping
ABC College
Bachelor of Arts - Criminal Justice
The University of Arizona Global Campus
High School Diploma -
Los Angeles County Schools
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